State: | Texas |
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Address: | 3311 Preston Rd Suite 4, Frisco, TX 75034, USA |
Postal code: | 75034 |
Phone: | (972) 668-8227 |
Website: | https://davidsvacuums.com/locations/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 7:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 6:00 PM |
Sunday: | 12:00 – 5:00 PM |
I took my Miele in to be serviced. Christopher explained what the service was and how much it would cost. He looked up my records and saw that I had had it 5 years already. He asked if I would be interested in trading it in for a new Riccar R40P and offered $500 off for my Miele. My daughter and I both were thinking "here we go, the upsell." But no, Chris showed us the vacuum and demonstrated how it works and how it compared to my Miele. He didn't hard sell us or pressure us. He showed us how it was better than my Miele in some ways. My Miele is heavy and tips over easily. This Riccar is heavy but has powered wheels and is virtually tip proof. He let us play with it for awhile, poke it, prod it, and see for ourselves while he left us alone. I said I had just bought a box of bags for the Miele and he offered to swap my box for a box of Riccar's bags. I took it home and tried it out on my carpets and I am happy so far. Christopher never made me feel rushed or pressured, assembled it for me (just 1 screw but I appreciate the customer service), and was a pleasure to deal with overall. I wish I had come here in the first place instead of a closer shop that broke my Miele in the first place and then told me it wasn't their problem. Their loss was David's Vacuums gain.
I went into the shop this morning and worked with Christopher! I had messed up my cordless Dyson...he fixed it right there with no charge. What a blessing to have someone bless you with a small repair without a charge. I will always do business here!
Jack at David's Vacuum was absolutely refreshing. He was so nice to me from the very time I walked in until he carried my vacuum out to my car. It's so nice to know there are still nice people in the world. I will definitely go back to David's again.
Jack at David's Vacuums did an EXCEPTIONAL Job from providing very clear directions when I called to wonderful help with my vacuum. Would Highly Recommend David's Vacuums in Frisco, Texas and Jack's EXCELLENT CUSTOMER SERVICE!!