| State: | Texas |
|---|---|
| Address: | 2025 W Belt Line Rd #100, Carrollton, TX 75006, USA |
| Postal code: | 75006 |
| Phone: | (972) 236-1366 |
| Website: | http://www.globalfurnituregroup.com/ |
| Monday: | 9:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 5:00 PM |
| Wednesday: | 9:00 AM – 5:00 PM |
| Thursday: | 9:00 AM – 5:00 PM |
| Friday: | 9:00 AM – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
I purchased a Global Furniture Group chair from Staples nine years ago. Given the chair had a ten year manufacturer's warranty, when the armrest failed, I submitted a web form request via their website and never heard anything.
So I called the toll free number and I was told they don't deal with consumers and that I need to go to Staples. I was even willing to pay a reasonable price for a replacement armrest but doesn't appear to have a replacement part business. This makes their warranty worthless.
The only reason I'm not giving them one star is because, except for the armrest, the chair was solid.
Update 05/15/19: After posting the original two star review, the Carrollton location responded and got HQs (NJ) involved and M Orlic came to the rescue! She shipped me two new arms and my chair is back in business. I increased to four stars -- I can't give five stars since there were two fails in Global HQs that started this.
Joanne, was very professional and helpful over the phone!!!
They unload quick just have an appointment.
I just want to point out that the Global Furniture Group is not Global Industrial & does not carry Hirsch files. Global Furniture Group is a Canadian Manufacturer with Wholesalers throughout the US.
Global Furniture Group is one of the world's leading manufacturers of office chairs and furniture solutions suited to any office environment.
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Global Furniture Group is one of the world's leading manufacturers of office furniture & upholstery solutions for Workplace, Education & Healthcare markets.
Global Furniture Group originated in 1966, when the company was founded with the vision of manufacturing well-made office furniture at affordable prices. That promise continues today through a network of vertically integrated suppliers, manufacturers and distributors who bring our products to...
Global Furniture Group, a long standing name in business furniture, brings decades of design experience to the modern work environment.
The Global Furniture Group's origins date back to 1966, when it was founded with the basic objective of manufacturing well-made office furniture at affordable prices. Global offers a very broad range of office products and services designed to meet the needs of today's changing workplace.
Global Furniture Group. 3,802 likes · 106 talking about this. We develop lasting solutions for the spaces where people work, learn, and heal. Global Furniture Group. Yesterday at 06:01 ·. We are honored to have been awarded the highest level in the Marriott Sustainability Assessment Program for...
The Global Furniture Group's origins date back to 1966, when it was founded with the basic objective of manufacturing well-made office furniture at...
Global Furniture Group, a leader in the workplace, education, healthcare + hospitality furniture industry has an immediate career opportunity for the Wisconsin region. This candida...
Global Furniture Group. March 29. by 9thCO - Digital Agency Toronto (Canada). Redesign focused on balancing usability with good design to meet the needs of a diverse target market architects furniture dealers interior designers and endusers googlvKFlBt.