Brookdale Lake Highlands

Brookdale Lake Highlands has an amazing Executive Director named Terese, who comes from a Medical background. Her compassion, knowledge and care for her residents and staff are bar none! Because she is such a Leader, her leadership reflects in her staff. Her staff is also amazing! This isn't just a job to them but they make your family member their family! Johnathan the Health and Wellness Director is just fantastic! He raises the level of care your family member gets. Tamika who is the Business Office Manager is such a hard worker but still has time to forge relationships with the residents and their family members. She is on top of everything and does it with a smile. The communication is out standing with this Facility! I could keep naming people that have made an impression on us but they know who they are and how special they are to us! I am so grateful my family lives at Brookdale Lake Highlands and is happy and is safe in their care. It relieves a lot of stress knowing they are well cared for. They go above and beyond for their residents and that includes Brookdale Home Health Erick and his staff.

So if you are looking for a place for your family member to call home, have peace of mind and want good caring people taking care of your loved one, then Brookdale Lake Highlands is the place for them to be.

We have looked at numerous communities over the last few years and when the time came to move a family member into assisted living we knew Brookdale Lake Highlands was the right choice. We've been very pleased with the community and all of the staff. Jacque and her team have been fantastic offering their help & support in multiple ways. They are always going out of their way to treat the residents as extended family members. The community is well kept up and there are always lots of activities that are planned not only for the residents but also their families. We highly recommend this community!

Upon entering this beautiful community while assisting my family secure a place for my grandparents, I was greeted by a very welcoming atmosphere and smiling faces. We were given very helpful information by Marie is Sales about how to get the best care possible and how to be comfortable with using the budget our loved ones have. We enjoyed a complimentary meal and the food was wonderful and well presented. The activities schedule is very well planned and was something my grandparents said would really interest them. The executive director Jacque was also very helpful and offered any assistance needed. This is a first class community!

I am writing this to commend Mrs. Marie Freeman for all of her work at Brookdale lake Highlands. Mrs. Freeman has a fierce dedication to the community in the many ways that she serves. I have on times observed Ms. Freeman doing housekeeping at the community. She does this not because she has to, but because of her dedication and work ethics. I have observed her go above and beyond the call of duty to make sure these mundane things that need to be done do indeed get done. She considers each resident her friend and will let you know that in no way uncertain terms how important everyone is.