Hot Tubs and Swim Spas - Dallas

We had a great experience and especially appreciate Mark, Kevin, Roger and Rachel for the time they spent with us on getting our first hot tub. From tracking down the model we wanted in stock at another area store, helping us check all the boxes for the site inspection and installation prep, the actual installation, training us on use and maintenance, and the follow-up afterwards, the entire experience was fairly smooth. Sometimes there were delays in communicating back to us, but we understand that was likely due to the increased demand during the pandemic, but we still got in a hot tub much faster than the 10-12 weeks others quoted us. We are enjoying our hot tub immensely!

Our hot tub was installed yesterday and the process was painless. We had PoolWerx do the slab and electrical and they had this done in about 5 hours. We were soaking in 102° spa water by 9pm last night !

I waited 15 yrs to buy a hot tub and I'm thrilled to have bought it from Poolwerxs. Mark was there to answer my questions and concerns at the state fair. Matt your delivery team was very professional during delivery. Thanks Poolwerxs for your team effort.