Premium Cabinets

I met with Ofelia both at her showroom and at my house, she was very nice and seemed to know her products. We paid her $500 to to a cabinet design for our kitchen on September 22, which she said would take about 2 days. After that, she stopped taking my calls or answering text messages. On October 9th, she emailed that she had a family situation that had been taking her time and would refund the money. Since then, she has not responded to me or refunded my money.

Update:
Oct 3rd
Ofelia issued a refund for the design fee earlier this week and called today to give what I would describe as a very sincere apology. She explained that there was a complex family issue. The nature of the issue is not what I would describe as ordinary or something that would be recurring. I think that once some time has passed, things will be back to normal for her business at least, and I wish her family the best.

I met with Ofelia to discuss plans for my kitchen and she was so friendly and knowledgeable. She gave me great ideas for my layout that I hadn't considered. The cabinets are beautiful and I look forward to working with her.

We could not be more pleased! We just built a new home and our second floor Exercise / Game Room required additional storage space. We did a ton of research before we found Premium Cabinets of North Dallas. We met Ofelia, the owner, one rainy cold Saturday morning in her office and showed her the room dimensions and pictures. She went over options and provided us with a quote on high quality pre-made manufactured cabinets that would suit our purposel that her team could install, which was VERY reasonably priced. She also suggested, before we decided, that we give her the chance to work up a quote for custom made cabinets, hand crafted by her own talented team, that could be made wider than stock made units, and more custom fit to our space. She asked us the types of wood we liked best and we gave her three types. She told us she would get back to us the next day. My wife and I left her show room and as we drove home we talked and never thought we would be able to afford “custom made” cabinets, especially after just buying a new home. The next day Ofelia called and emailed us quotes for the three different types of wood we gave her, and when we compared prices to the pre-made, manufactured cabinets, we were very surprised. For just a little more money, we were able to get custom made solid oak cabinets (we selected oak) with a granite top for the lower section. Ofelia personally came to measure the job and her “White Glove” delivery team literally expertly hauled these heavy, fully made oak cabinets up to the second floor of our home a week prior to installation. The day of installation her install team was there on time (actually early!) and cut the baseboard so precisely that their was NO ... I mean NO repair or patch work needed. The cabinets fit so precisely and tight to the cut baseboard, it was as if they were original and later the baseboard was installed! They even cut the electrical receptacles into the cabinet backs for use. I’ve done a lot of home remodeling in my time ... and I’ve built two homes myself as the general contractor so I know my way around a hammer and saw. I was blown away by the quality of workmanship. The finish carpentry and craftsmanship of these cabinets is extraordinary. The installation work is perfect. The cleanup was amazing. I can’t seem to attach picture here, but I am a subscriber on Angies List and also entered a rating there and uploaded pictures. So if you are an Angies List subscriber you can see the finished project results there. Regardless where you get your ratings ... I just want to share that I don’t often give a service provider five stars ... if there were six stars I would give them to Premium Cabinets of North Dallas and proudly welcome you to my home to inspect their work. I cannot endorse them highly enough. Their work was outstanding.

Ofelia's shop Premium Cabinets of Carrollton did a wonderful job with just having the correct measurement color wood that I needed my cabinet made form. The job turned out to be outstanding. I recommend her shop to do a great job. Thanks Edna

Went to see Ofelia after a neighbor recommend her. Her cabinets are well made and look great. They have adjustable shelves and there many additional options to choose from, like pull out shelves and pull out garbage bins, just to mention a few. I really liked the fact that she would come out to the job site to take measurements and use those for my design and wish list. The other places I was looking at were only going to provide the cabinets and I had to give them the measurements. I am so glad that I choose Premium Cabinets because I'm sure I would have messed things up. When I first started with Ofelia, I gave her my measurements and she came up with a plan that would fit my requirements. After we had a basic layout, she came to take to my house to take measurements and realized that some of my original numbers were wrong. She took correct measurements and we were able to fit another cabinet in! Glad I choose her company! Although she is not a contractor, she does know and works with people who can install the cabinets. This made the process so much easier! With the other cabinets companies, I would have been left with the task of looking for my own installers. I will infidelity use her again, if I need to replace any other builder grade cabinets in my house.