Carrollton West Pet Hospital

*Rat Owners*
I called and spoke to a very sweet receptionist who made sure to get all my questions answered (she was also brand new but was great!) while getting my appointment booked.
I was very nervous about going to a new vet, and the fact that it’s curbside due to the pandemic we are currently in, and I can say I was not disappointed.
A technician came out with paperwork and also took down information about my rat and the incident she had with her sister rat. She took my sweet baby in, and Dr.Champagne called after checking my girls vitals and giving her an exam. Dr.Champagne was very sweet and informative. I was very pleased with this visit! I will be coming in in a few days with my other rat to be checked out. They definitely put my nerves at ease and made me feel very comfortable. Very professional and friendly! Worth the hour drive! Thank you Carrollton West Pet Hospital team :)

Dr. O and Dr. Champagne are so good with guinea pigs. Our Luna, Fifi, and Rosie have received the best care. Dr. O even helped me over a phone call today to go over a guinea pig's progress and offered to consult with a vet that is closer to us, since Carrolton West is over two hours away from us.

Dr. Osofsky is a world-class avian specialist who gives common-sense advice. I've taken my behaviorally challenged rescue parrot to her for 15 years, and she's helped me every step of the way. If you are a bird owner in North Texas, go out of your way to get an appointment with Dr. O! Avian health is a complicated field that's in its infancy, and Dr. O's work is innovative and intuitive - she has birds of her own, I trust her with my fragile elderly parrot's health

I’ve been taking my dog there for about a year and they’ve been wonderful. The techs love her and give her lots of love, they answer all of my questions and our visits are always efficient and fairly priced. We see the same Dr. each time and she is so kind, professional and helpful. Truly couldn’t recommend this place more highly.

This morning my miniature Yorkie, Pip, fell down a steep flight of 16 stairs and landed on the tile floor. He was yelping in pain, could not walk, and was in shock for quite a few minutes. I called 6 pet hospitals and not one of them could get him in to be checked out and they showed very little concern even though I told them it was an emergency.

Finally, I called Carrollton West Pet Hospital and not only were they the only place that accommodated us immediately, the staff were also kind, compassionate, and very thorough. They asked plenty of questions to understand the nature of our emergency and had me bring Pip in immediately. The vet called me about 30 minutes after I dropped him off to give me an update and explained everything very thoroughly and made sure I understood everything that they were doing to take care of him.

She patiently answered every single one of my questions and showed a great level of compassion and service. I was so worried about my dog but they made me feel confident that he was in good hands and getting the best care possible. This hands down, was the best veterinary care our dog has ever received. This will absolutely be the first place I call next time there is an emergency.