O'Reilly Auto Parts

While visiting from Little Rock we were in an accident that left our rear bumper hanging. We needed to safely get back home and unable to find a body shop open, I called the store to see if they had anything we might use to tie the bumper up and Bill answered phone and said to come on in , he’d help us. Bill assessed the damage and ended up cutting the bumper off with his own handsaw, which completely ruined the saw. He wouldn't let us pay him or reimburse him for the saw. Customer service like his today is a rarity. He really went above and beyond to help us out and we will always be grateful. We’ve told our family that live in Roanoke to head over to O’Reilly Auto Parts for all their auto needs!

They pretty much always have the parts I need!

Great place. Good prices and nice people who will go out of their way to help. I saw an employee changing a ladies wiper blades while I was there, who does that anymore? I drive past 2 other parts store to get there.

Just took my son’s car there for a free diagnostic and their customer service was top notch. He got down on his knees in the poring rain to check everything out for me. Then was very thorough in explaining the findings and how to fix it. Thank you!

Traci B (mom)

I Loved it! I was greeted as I walked into the store & asks how may we help you with a smile. The Stores Service Representative behind the service desk was very helpful.
I will visit again ...😊👍👌💯%