Address: 3050 Grand Pkwy, Katy, TX 77494, USA
“I'm always in there it's like my second home I know the manager Red when he was there then they got a new manager I didn't like him at all and now there's a new manager and he is pretty cool I need to get to know him better but the staff is amazing especially Laura she always has a smile on her face & a positive attitude.”
Address: 23250 Westheimer Pkwy, Katy, TX 77494, USA
“Bri is awesome! So helpful and kind. The facility is clean and nicely run. I feel my things are safe, and I am safe when dropping them off. There are plenty of carts to move the heavy stuff.”
Address: 23330 Westheimer Pkwy, Katy, TX 77494, USA
“Great people work here. Very friendly and helpful ”
Address: 23557 Westheimer Pkwy, Katy, TX 77494, USA
“Ordered Nacho Supreme. The nacho cheese has sure came a long way. Enchilada Burrito good. Went to get Chicken Roll Ups! Food & service was good, but w/out the Chicken Roll Ups I won't be making many trips back! Nice & fairly new location! Clean. Happy employee's.”
Address: 23525 Westheimer Pkwy, Katy, TX 77494, USA
“Nice people and someone to greet you at the door. They are trying hard to show customer service. There isn't much else a bank can do to differentiate themselves from the competition.”
Address: 23245 Westheimer Pkwy, Katy, TX 77494, USA
“Our five four-legged children get the best care ever. We love the staff and the wonderful doc!”
Address: 23541 Westheimer Pkwy, Katy, TX 77494, USA
“Really beautiful and relaxing facility. I had a massage and a facial. Better than I expected and worth the money. The esthetician recommended some great products for my face and was not pushy about it which is always nice. And I had a skin analysis so I could know what kind of skin type I am. I would recommend this place.”
Address: 23343 Westheimer Pkwy, Katy, TX 77494, USA
“Very helpful on answering my loan questions and just pleasant to deal with.”
Address: 3130 Grand Pkwy, Katy, TX 77494, USA
“The service was excellent!! The food was good and they have good lunch specials . Thank you for the good experience :)”
Address: 3150 W Grand Pkwy S, Katy, TX 77494, USA
“Excellent customer service. Wasn't there very long, only had a nail removed from one of my tires at no charge. In and out in less than an hour on a Saturday.”
Address: 22322 Grand Corner Dr #200, Katy, TX 77494, USA
“Edit, 4 Months later: In summary, it's good insurance with great, friendly, easy-to-understand customer care representatives, but you will spend a higher than expected amount of time interacting with them to get the most out of your benefits. After leaving the review below, the company reached out to my Human Resources Manager, concerned that I was having so many complications with the insurance. After my HR Manager spoke with several employees encountering issues, Entrust visited our offices for another meeting with all of our employees to help explain our benefits and, more importantly, our courses of action if we are encountering the problems I was encountering. They also provided an additional benefit on our plan for all employees, adding a group of "in network" providers at no additional cost to the employees. At this date I have not explored those options. I have changed this rating form 1 star to 4 because the Account Executive for the Medical Helpline Advocates reached out to me personally and offered her assistance. She has been *very* helpful, speaking with doctor's offices on my behalf to help them understand how the company works and making arrangements with them to make them more comfortable accepting this very foreign new type of insurance. She has been able to put in exceptions for many of my non-covered prescriptions and give me clear answers on how the benefits will work to cover surgical procedures. Now, my only drawbacks that keep me from rating this company at 5 stars are: - Training opportunities for their staff: The representatives that came to the office to review our benefits assured me during both of our meetings that our surgery co-pays are limited to $XXX per procedure, when the Account Executive was able to explain more clearly that that copay is "per physician or per tax ID number". This means I may be required to pay the co-pay multiple times, up to our monthly maximum, if multiple physicians are in attendance and are not billing under a single tax ID number. - The amount of effort that is required to make this insurance work for you: I feel that their customer service is incredibly comprehensive and that the advocacy group is actually interested in advocating for their members. But the fact that we have to contact a help line to reach out to an advocate, have them fight doctor's offices for acceptance, and request exceptions in our prescription coverage to cover basic medications is a level of labor I have not encountered with most insurances. - - - - - - - - - - - - - this insurance plan is complete trash. worse than trash, really. expensive trash that i am locked into paying for every month. i'm noticing now (too late) they don't even call themselves insurance. "3rd party administrator of health benefits" i feel like my employer bought into a scam. it would have been cheaper to opt out and pay cash out of pocket for everything. none of my doctors are willing to work with this "insurance". 2 of them have told me "its not insurance, its just a discount card". please tell me why i'm paying for insurance, but i still have to pay "cash patient" prices or go to state funded clinics? everyone in the entire office is experiencing similar struggles. "open network" sounds like rainbows and butterflies, until your preferred physicians refuse to work with this company. then "you can choose any physician you want!" turns into "you have to call every physician in town and ask if they are willing to take your scam of a discount card!" i was told during the enrollment meeting that surgeries at our contracted hospital network (the worst hospitals in town) would never cost more than my copay regardless of how many physicians are involved. then after i'm enrolled i'm told that it actually IS per physician. 4 times as expensive as promised... only up to my MONTHLY deductible, of course. unless the hospital decides they want more money. then that's not covered by your deductible. that's on you, boo. last i checked that's not how deductibles work.”
Address: 6501 S Fry Rd #100, Katy, TX 77494, USA
“I hadn't been to an optometrist in a long time and didn't know what to expect. Dr. Nguyen's team was very polite, professional and the office was very neat! They have the latest technological equipment and Dr. Nguyen was very informative. He even did research and printed extra information for me to learn more about my condition! I will definitely be returning.”
Address: 22322 Grand Corner Dr Suite 125, Katy, TX 77494, USA
Address: 6455 S Fry Rd Suite 101, Katy, TX 77494, USA
Address: 6501 S Fry Rd Ste 600, Katy, TX 77494, USA
“Loved it so much I need to come back with more people! We have to wait a little but its expected with it being a Friday night and A LOT of people went in groups of 5 or more. But we waited maybe 30 min. We got seated and quickly got taken care of. Our waiter was super amazing! Even though the place was packed we still received our food in a timely manner and it was delicious! We had appetizer, entree, and even stayed for dessert. I love the portion sizes of this place. (Which is why we had enough room for dessert) We felt full and happy at the end.”
Address: 6501 S Fry Rd #200, Katy, TX 77494, USA
“My kids LOVE Miss Janice and getting their haircuts! My 6-year old loves the games on the x-box and my 3-year old loves watching videos on the tablets. Both kids will randomly ask if they can go get their haircuts. There is NEVER a complaint when I say we are going to Snip-its. I also really appreciate the feature that allows you to get "in line" before you get there. That makes all the difference when you have a two-year old that just cannot wait to get his haircut!”
Address: 6501 S Fry Rd Ste 800, Katy, TX 77494, USA
“This place is awesome, Cameron is amazing and Dr. McBarnet does fantastic work! hope they know they just got a new patient and I will recommend them to all my family and friends.”
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