Service King Collision Richmond (Now Crash Champions)

I hadn’t used this location before, but they made the whole process very easy and stress free for me! Took my car in, got a quote that same day and had my car in the shop the very next day. One day after getting my car in the shop they let me know when it would be ready (3 weeks later) and gave me daily updates on my vehicle! Pick up was on time and very easy as well! Would recommend this location 100 percent! Very friendly and great service!

Carey personally met me at Mercedes-Benz dealership to inspect my vehicle after Collision King did their repairs. Ir was that important to him. That was an exceptional customer service experience for me.

Stephanie is a gem to this company, she was so sweet, helpful, and made me feel at ease with this entire process of repairing my vehicle. She honestly carries this specific location and did everything to make sure I understood everything and was comfortable.

Was very happy with the service I received here, they fixed my front bumper after a hit and run. Sean and Stephanie were wonderful to work with! They were great at communicating timelines and keeping me informed through text and calls. Stephanie helped with all the insurance and was very informative on how the process works. They also did a headlight restoration on my husbands truck for a fair price that turned out great. Would definitely recommend!

Service King did a remarkable job getting some scratches out of my bumper after a fender bender. The service was efficient, their staff were knowledgeable and professional, and kept me updated to the progress of the repair. I got my vehicle back the next day.