Address: | 1718 Sutters Chase Dr, Sugar Land, TX 77479, USA |
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Postal code: | 77479 |
Phone: | (832) 338-9021 |
The hotel is very central in the city so the connections to everything are very good (like 10 mins to Times Square).
The hotel and the rooms were very clean and the bed was comfortable.
The hotel crew were very friendly and helpful.
The only negative point is that during our stay there were renovations going on so there were no breakfast or dining room available.
Thanks for making our experience comfortable and nice!
My wife and I stayed at this W Hotel for two nights during our wedding and I have just one word to describe our experience - fantastic! Within a day or two of creating our wedding block at the hotel, I received a message from Pilar and she guided me through the process and assisted us with every detail. With wedding planning being as stressful as it is, she did everything in her power to make sure the hotel portion of our planning was nothing short of stress free. And we hadn't even checked in yet!
Once we got there, the service got even better! Everyone at the hotel was fantastic and lovely, especially Ravi who was there to greet us when we arrived. If you have a choice between another hotel and this W, then I'd say scrap the other idea and go with these guys!
Comfortable, clean hotel situated in a vibrant part of town. The Union Square Park across the street was filled with local vendors. Nice walkable area. Hotel had no food service during our stay (just coffee and a pastry in the morning), but many places to visit locally.
Even though it's going through renovations, this is a beautiful hotel. From the lobby to the room, everythingfelt spacious. Great security, doormen were so polite! Front staff was warm and welcoming. Our room overlooked the park, which was great because the sun didn't blast at us in the morning. Location is close to everything, particularly the subway - made getting around the city easier with so many lines that close. I can't wait to stay here again.
My friends and I were impressed by the attention to detail and thoroughly enjoyed our stay. What really made it was the friendly staff that went above and beyond. Natalie, Sebastian, & Jose made sure our stay was comfortable, carefree, and memorable. We will definitely be back after how impressed we were!