Altus Baytown Emergency Room

From the front to the back is clean as a whistle. Whenever I need to go there it’s always a pleasant experience. Susan at the front desk is professional in every aspect of the word. She listens and get you back to a room in a timely manner. The nurses and doctors works so well together and treats you like humans and not just a dollar sign. Great bedside manners. I have nothing but pleasant things to say about Altus Baytown ER. Keep doing the Awesome job you’re doing guys it speaks volume to a person like me.

First of all let me start with Suzanne she is such a welcoming soul to all of us that came in. I know she made my husband, mother n law, and myself feel right at home. It's like Suzanne and the whole staff there had one thing on their mind and that was to make sure that we were comfortable. They took us right on in and when we talked to the nurse and Dr. They really listened not like other that don't let you get a word in and just want to talk over you. Then to top it off the insurance we have is not even worth having in our wallets. Suzanne came in and told us that they didn't take the insurance. She did not once make us feel less than. Suzanne talked it over with us and I had no problem paying what we needed to pay today. I wish there were more Suzanne's in the world. I would definitely recommend Altus to all my family and friends ❤️

When we visited Altus Baytown Emergancy today they were so welcoming to us. We really love that there was no beating around the bush with them. They are very kind from the time we got there you get to meet Suzanne she is AMAZING we absolutely LOVED her. If you meet her you will know what we are talking about. The staff was pretty amazing as well. We have come here a few times and its the same atmosphere all the time they are absolutely amazing. This is the first time we met Suzanne I hope she never leaves.

I had to bring my dad in today to get seen and we had the best experience. They took amazing care of him. From the moment you walk in you are taken care of right away, the Dr. Made sure she did every test under the stars to figure out what was going on with my dad. Hopefully we don’t need to come back anytime soon, but if we did we would be sure this facility is our first stop.

What a great experience here! The best caring staff upon arrival and their concern for my husband's symptoms. Before we completed the check-in, the nurse was calling my husband to take him to a room. They knew from his symptoms he was having heart issues. These are professionals!
The doctor & the nursing staff was personable, a great listener, and empathetic to the concerns of my husband. So much compassion for their patients. I cannot Thank them enough for their hard work and consistent care for those in our Baytown community that need it.
Thank you all...