| Address: | 17925 North Fwy, Houston, TX 77090, USA |
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| Postal code: | 77090 |
| Phone: | (281) 569-3400 |
| Website: | http://www.northsidelexus.com/ |
| Monday: | 7:00 AM – 6:00 PM |
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| Tuesday: | 7:00 AM – 6:00 PM |
| Wednesday: | 7:00 AM – 6:00 PM |
| Thursday: | 7:00 AM – 6:00 PM |
| Friday: | 7:00 AM – 6:00 PM |
| Saturday: | 8:00 AM – 5:00 PM |
| Sunday: | Closed |
My dash board was severly cracked and I called their office and talk to a really sweet receptionist. She was very patient with me and managed to set me up an appointment the very same day and also warned me that replacing a new dashboard would take 3-4 hours and is best if I had someone to pick me up and drop me back when they were done. Unfortunately I didn't have a ride so I just decided to wait it out at their waiting area, which is clean and they have snacks, drinks, a TV, and lots of magazines. About 3 hours in the worker checks up on me making sure I'm okay and all and kinda giving me updates on my car. Around the estimated time my car would be done the worker came in to tell me the dash was fixed but my radio wasn't working and they would have to take the dashboard off to check where the problem was and he wasn't sure how long it would take. He offered to get me a uber driver to send me home for the night and get another uber to take me back in the morning but I personally don't trust uber. I called my boyfriend to see if he could pick me up and to my rescue he said yes and would take about 35 minutes to get to me. I started my waiting again, about 15 mins in my wait the guy working there comes up to me and tells me they fixed the problem and if I wanted to skip the free wash (takes about 15 mins). I decided I waited this long I can wait another 15 mins for a free wash, to which he said he would also put in a free tank of gas for me. Their customer service is top notch!!!
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395 Reviews of Northside Lexus - Service Center - Lexus, Used Car Dealer, Service Center Service Center Reviews & Helpful Consumer Information about this Lexus, Used Car Dealer, Service Center Service Center written by real people like you. ... Service: (281) 569-3400. Parts: (281) 569-3451 ...