Address: | 2300 Central Pkwy Suite A, Houston, TX 77092, USA |
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Postal code: | 77092 |
Phone: | (832) 653-6587 |
Website: | http://oursleepguide.com//our-sleep-guide-houston-showroom/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 6:00 PM |
Sunday: | 12:00 – 5:00 PM |
Niko made our experience enjoyable and painless. We were in and out in under 30 minutes and felt confident with our purchase. He was extremely knowledgeable on all the mattresses. Highly recommend!
My experience with Houston Out Sleep Guide was fantastic from start to finish. Niko, the showroom manager was knowledgeable, thorough and patient. I started out looking for a PuffyLux bed but after telling him what I wanted he said he believed he know what I would like. I tried the Puffy but without feeling a hard sell at any point, I ended up with the Wink bed (which is wanted he anticipated) When asked about pillows again he recommended one I love. The order went as stated, no surprises, the delivery was perfect, and as promised they took the old mattress for disposal. I am so glad they had the online beds for me to try and find one that suited what I wanted.
We had the best experience finding a new mattress. Justin was extremely knowledgeable about what kind of mattress we needed for our sleep patterns. After a full month with our new Bear mattress, I am no longer sleeping with a heating pad and do not take an hour or longer to fall asleep. I fall asleep almost immediately and wake up feeling refreshed.
It was nice to try the online beds before we purchased. We were lost and confused before going to Our Sleep Guide. I never felt pressured to choose any particular mattress nor felt rushed or had sales people breathing down my neck.
We had been evaluating online mattresses for probably two months. Our first mattress replacement in like 20 years. Trying to find real, non-ad driven reviews was like chopping your way through a virtual mattress jungle.
Through all that research we had gotten down to about 3-5 mattresses, but could not decide on one. The thought of having to deal with a mattress that maybe you don't like had us holding back. Then I found the "oursleepguide.com", which had a real store front in our area and had 3 of the online brands on our finalist list.
We stopped by the store and it was very good experience. Very knowledgeable sales with no pressure. Answered every question and was honest about each mattress as it related to what he had experienced himself sleeping them, and real customer feedback.
We ended up purchasing from them. And because we wanted a adjustable platform, set up came with it all. As we found out, there are literally dozens and dozens of online mattresses. Going to "Our Sleep Guide" helped us sort through all the ad hype and actually test one out.
We would definitely recommend visiting the store when looking for mattresses. Especially, if you are considering online brands. Definitely echo that Niko was great to work with, too!
Just had a great experience purchasing a new mattress and adjustable base from Our Sleep Guide. Niko was awesome to work with. We went in wanting to compare 2 different mattresses from online stores. They had both models there. It was SO nice to be able to try them out in person rather than just relying on reviews online. Niko had great insight on how they were similar and what the key differences were. He knew his stuff and was pleasant and personable. Our Sleep Guide was instrumental in helping us pick between our top 2 choices. We actually went home and mulled it over for a few days so we could decide if we wanted to go with an adjustable base or not. When we were ready to move forward, we were able to complete the transaction over the phone. Slick and easy. They will be coming out to set up our new bed when it arrives. I'm expecting a 5 star experience from that as well, but will update my review if there's anything else to add.