Garcia Jan MD

I wasn't expecting to have surgery done while on vacation in Houston, but my little one just got discharged. Still in awe of how something that was still in process in California for the last 4 months took 3 days to get taken care of here.

She has a cyst like blob on her inner bottom lip. We went to our California pediatrician 2x and they said it would go away, 2 months later it was still there so they told us to go to the dentist. Dentist referred us to a pediatric oral surgeon. Still waiting on a call for an appointment.

It's been 3-4 months and now affecting her speech and drools. We came here and met a plastic surgeon in town, Dr. Jan. He took a look, said he had the same case a week ago, pretty standard, called his office to check to see if our insurance covered and it did so he scheduled us into surgery on Monday.

The hospital called us to go thru itemized billing and then a nurse called separately to follow up. There was no rush on the phone and everyone was so kind and spoke excellent English. They were able to answer all my questions and concerns and the billing was straightforward and 1/3 of what we would've paid in California. We have Blue Cross PPO.

She's out of surgery now and we're just waiting for her to wake up. If we didn't come to Texas, we would still be waiting for care in California. I can't say enough about Dr. Garcia and his team. They made my husband and little girl smile and kept their mind off the surgery and provided some muffins for my husband while in the waiting room while our child was being operated on since he came in at 5 am. Dr. Garcia scheduled her at the earliest time to ease her hunger since she can't eat pre-op and she's only 2 and it would be torture to wait til noon for surgery.

Thank you so much and we our family can't thank you enough!