The Edge at Clear Lake

As someone that has been renting for over a decade, I can honestly say that I’ve come to be accustomed to phone calls to the office going unanswered, or maintenance requests being put off for weeks. The Edge at Clear Lake and the staff have changed all of that. Alexis is always on top of everything! I have never experienced a more put-together team (no offense to the sis property Parker at Ellington). 10/10 would recommend to anyone that is looking for a beautiful home in a nice quiet neighborhood with attentive management personnel!

I am a tenant here and have lived here for many years, have seen the property go through different managers and assistant managers, it is a very good place to live and raise a family. One thing I like a living here when it comes to resolving issues Ms. Norma or the property manager will definitely get the issue resolved. When property manager is not around Ms. Norma will definitely handle the issue & get it resolved. she is very professional & I and many of the tenants like that about her she about making sure the tenants come first and happy with the results of any issues resolved & she keeps you posted ,& updated. She communicates well with the tenants and have a very good understanding spirit of when we may be frustrated of issues Ms Norma handles things without having an attitude behind it. Thank you Ms Norma for your professionalism.

First and foremost I would like to say that I am in awe and so happy from the customer service that I have gotten since I have contacted this apartment complex. I had been looking and I decided to just call one day. Mrs. Brooke was the sweetest and told me to come in to get a tour. As I walked into the office she has greeted me with a big smile and had such a uplifting personality. she worked with me, answered all my questions, and understand my issues I had with prior apartment complexes and made me feel so comfortable feeling like I was already home. She helped me so much and stayed in contact with me and made sure everything was taken care of. I had the best move in experience. I will say I have lived in a couple different apartments but never have been so welcoming until I moved here. The really do care for their residents and that’s hard to find these days.

Well I will start with my move in experience it was very difficult for me to prove my income because I am a travel nurse but Norma was absolutely wonderful she worked on it until she got me approved, and living here is great, the apartment complex overall is very peaceful and clean, they keep the grounds maintained and very clean, I love my apartment its very updated and spacious never had any trouble with bugs or any loud disturbances, maintenance is very prompt with any request, always very helpful, and if you ever need assistance Brooke or Norma are always right there with a smile and helpful hand. I love walking into an office and they automatically greet you with your first name because they know who there tenants are. So if your thinking of moving here DO IT!!!! you wont regret it. Also they keep there pools nice and clean always and that's a huge plus for me because I spend every day off there.

I have been here for a little over 2 years and just signed my 3rd my lease. I was coming up for renewal so I went in ahead of time and was told everything was good and they would take a look closer to when it was time to renew the lease. I also mentioned I was interested in a different unit and was told we would look closer to when the lease would be up for renewal. A few weeks later I went back to check on things thinking everything was good and was informed the lease was not up for renewal, which was very upsetting. As my situation had changed and I was planning on staying in the unit I was in. I was not in a position. to move . I was in a panic!! However, Brooke was AWESOME!!! She found me another unit and worked with me with everything from the new lease to getting me moved in. She understood my situation and could not have asked for a better person she is wonderful. I highly recommend seeing her!!