Address: 3200 S Shepherd Dr, Houston, TX 77098, USA
“Opened an account within a few weeks of this branch opening about two years ago. The Branch Manager came out and introduced himself, making this the beginning of a great experience. The personal level of customer interest brought back to mind days when individual people walking in the door were known and appreciated by a bank. Have done additional business since then with Mercantil on Shepherd as well as recommended them to others.”
Address: 6990 Hwy 6 N, Houston, TX 77084, USA
“Wow!! Major contrast from other banks noticed even as I walked in the 1st time! Customer service! Karla is only one name which deserves this 5 STAR!”
Address: 16000 Memorial Dr #220, Houston, TX 77079, USA
Address: 2344 S Texas 6, Houston, TX 77077, USA
“The lines were about the length and time as usual, but when I asked to see a manager I just knew I would be in line all over again only to likely walk out with out the results I needed. But I must say that the supervisor by the name of Wendy, came to me minutes after my complaint, addressed me manner-ably and professionally, she listened and not only gave suggestions but it turns out she did put in the effort to get me the result I needed. After constant dissatisfaction in my experiences with Bank of America, especially in the passed year, she is the 2nd employee ever to take on my concern and genuinely assist me in my matter. I actually felt like the loyal customer I deserve to be treated as and not just a number being told what they can’t do to make a situation better in my life. Thank you Wendy, keep leading the way!”
Address: 1930 Natalie Rose Dr, Houston, TX 77090, USA
Address: 2828 FM 1960, Houston, TX 77073, USA
“I have been with prosperity for 10+ years. I like the fact that they treat customers like they are family. They are always willing to help”
Address: 3037 Farm to Market 1960 Road East, Houston, TX 77073, USA
“Always get helped in a timely manner, nice and helpful employees, always get the help I need”
Address: 9451 Farm to Market 1960 Bypass, Humble, TX 77338, USA
“Everyone is ALWAYS friendly. Although line is alwYs long.”
Address: 2001 Kirby Dr, Houston, TX 77019, USA
“I have been banking here for over ten years and always received excellent service. The staff is incredibly friendly and very eager to help.”
Address: 8721 Hwy 6 N, Houston, TX 77095, USA
“Brad Mauser And his team are very fabulous to work with. Thanks a million.”
Address: 15900 Stuebner Airline Rd, Spring, TX 77379, USA
“I have an account with them, savings. Lobby personnel have always been friendly. The renovation after the flood is superb. This place looks like a European spa. Open space but cozy feel, warmth, friendly faces, very clean and chique (I can't believe I'm describing a bank lobby lol). You don't feel like there are barriers when you need to talk to anyone. I hope it stays this way. And I might add there's a police station a block away, so yeah it's safe.”
Address: 8811 Farm to Market 1960 Bypass Rd W, Humble, TX 77338, USA
“Quick and easy, good customer service.”
Address: 3209 N Shepherd Dr, Houston, TX 77018, USA
“Go there every week for deposits, staff is very friendly, Janet always takes care of me,”
Address: 13150 Louetta Rd, Cypress, TX 77429, USA
“Chris is the best! He is very friendly, helpful, knowledgeable and hilarious. I love this location because they never give me any problems. I've been here a couple years now and I don't plan on leaving anytime soon.”
Address: 13250 Grant Rd, Cypress, TX 77429, USA
“My bank is awesome”
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