Carson Pest Management

Friendly service and did a great job.

EDIT 7/20/21 - I am editing my original review due to a phone call I received last week, and the way the bad experience was handled. I want to take a minute to thank Deb, who called me as soon as she read the first review and went above and beyond to fix the problem. The two technicians who came out this morning also went above and beyond to make sure we were taken care of, and very professional. I understand we all have our bad days, but it takes true values to admit where there is a problem and then to fix it. So, thank you very much! You guys have our business in the future.

Initial consult was amazing. Informative, professional, and efficient. Amazing experience. I am putting one star because of horrible customer service in their main office. I had a tech come knock on my door at 8am. Initially, I had told the man who gave us a quote I would get back to him - I needed to go over everything with my husband. Life happened and I did not call back to schedule. So having someone show up at my door, unexpectedly, took me by surprise. I did not open the door. I called the main office. The woman basically barked at me saying “he’s there to service your house, why don’t you go out there and talk to him?” My reply, “because I don’t know why he’s here. He’s a stranger to me, I have littles - I don’t open my door to unknown, unexpected guests.” To which she says “well, most customers put it on their calendar’s that their tech is coming. I don’t have time to call hundreds of customers a day before to inform them a tech will be coming by.” As a person who also deals with customers on a daily basis, this was an incredibly tacky unprofessional response. I was looking forward to doing business with a highly knowledgeable company. But her interaction has caused me to find another company to handle our needs.

Excellent service customized to your needs!

On-time very professional and very knowledgeable. I learned alot.

Throughout the years, I have dealt with many pest control companies in various towns, so it was fantastic to work with a company whose employees are experienced, qualified, and helpful. The gentleman who came to our home was competent and conscientious of the job he was doing. He remained cordial and respectful of us, our property, and our animals. The people who work in the office are professional and friendly. I will use this company again and would recommend them to anyone needing pest control. The roaches and crawling critters are gone. Yay!