Peek Performance Roofing

Could not be more pleased with how this company helped us in a time of need. The process was seamless. This was the first time I have had to replace my roof and they walked me through the entire process. I later found out they were building barns now and I am in the process of having that project completed. Thanks peekperformance roofing.

This is probably longer than most people want to read but important if you have a difficult homeowners insurance company.

We called Peek Performance after the big hailstorm in May, they were the third roofing company we had out for an estimate. Tyler came out and spent almost an hour on the roof before going over what he found. He chalked the roof in pink chalk everywhere there was damage and took extensive pictures. Since we have had difficulty with our homeowners insurance, a roofer that would help me advocate was a must for us, Tyler went well beyond our expectations with helping us with the claims process.

A 30 page damage report, with pictures was created along with our estimate as well as detailed information about how the claims process would be handled.

Our insurance company lowballed the estimate and ignored the damage report so we went back to them to appeal. During this time, Tyler spent quit a bit of time on the phone with our claims manager going line by line through the damage report and explaining where the insurance estimate was not up to code or date with the industry. Tyler was very knowledgeable on codes and industry standards. The adjuster later told me it was the most detailed he has seen from a roofer in a long time.

Once everything was approved, the roofing team was very detailed about picking up nails and trash on our property throughout the day (a big deal when you have kids and pets). The finished product was done with attention to detail, quality and ended up looking great as well. I really hope we don’t have to hire another roofer for a long time but if we do, Peek Performance will be who we go to every time.

Tyler came out to the house and took plenty of time getting all of the information and damages caused by a hail storm. Floyd was also very professional and was helpful with any questions that i had. not to mention they ended up getting insurance to pay for a lot of other damages besides just the roof. would recommend to anyone.

Peek Performance made the whole process super easy for me when my roof had acquired wind damage! Floyd was prompt, professional and honest. I would recommend them to anyone in Lubbock and the surrounding areas!

Floyd and Tyler were excellent to work with. These men were very honest, personable, and punctual. They helped every step of the way in filing an insurance claim and sitting on hold (phone) with insurance for hrs to be sure everything was covered as it should be. These men helped with selecting the right roof to our needs and appearance. They were very flexible with my availability as well, I wanted to be home while the roof was being done. Floyd and Tyler had a lot of presence in our job, working, and supervising everything. These men are hard workers and have a great crew to work for them. I am so lucky to have found Floyd peek performance. I have lived here in Lubbock now a year and have had worst luck with any sort of contracting job until these men. I would not hesitate to use them again or recommend to others. If you are looking for a great company to work with, this is it. I only wish they could do all the other jobs inside the house that other contractors have been awful at so far.