Address: | 3422 Farm to Market Rd 1488, Conroe, TX 77384, USA |
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Postal code: | 77384 |
Phone: | (936) 828-4892 |
Website: | http://www.dontdrivedirty.com/ |
Monday: | 7:00 AM – 9:00 PM |
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Tuesday: | 7:00 AM – 9:00 PM |
Wednesday: | 7:00 AM – 9:00 PM |
Thursday: | 7:00 AM – 9:00 PM |
Friday: | 7:00 AM – 9:00 PM |
Saturday: | 7:00 AM – 9:00 PM |
Sunday: | 7:00 AM – 9:00 PM |
Car wash is quick and cleans well. They have free vacuums. They also gave me an interior wipe and a detail microfiber cloth with the wash.
Went and got a car wash and then when I got home I found out my front UK license plate was ripped off and cracked in half. I am not saying that is fully their fault but rather the customer service I received is the reason for the one star review.
I went back once I noticed, and filled a complaint with the manager and they said they would see what they could do about it. Especially as it held sentimental value and would be difficult to replace.
Anyways after week and weeks of no contact I emailed HQ and informed them of the situation. With in a day or two got an email back saying something along the lines of thanks for contacting us, hope we resolve your issue. WHAT!!!! I haven’t even talked to anyone at HQ, and I don’t see any compensation, how do you define this resolved!!!!
Something is messed up with there way they treat customers. I wouldn’t sign any monthly contract them after this experience! And trust me I tell this story to everyone that mentioned their name!
If you don’t mind damage to your car, and no one taking responsibility, be my guest and get your car washed there!
**** updated. After posting this they called me quickly and were very willing to work with me to. The manager that took my complaint in the beginning called me and apologized for not following up. She was even willing to pay for a new plate. But as I have already replaced it, we worked something else out. I changed the review from 1 star to 4 stars. Due to being willing to work with me!
They have the nicest people working here. Watch out Quick Quack I might have to steal them when I get my business open.
Always quick and does a great job, so much faster than prior business. Friendly staff too. They need to check vacuum suction on stalls by 1488, use the ones next to the building, they'll suck your arm off! :)
I have visited several different Quick Quack locations throughout the North Houston area and I prefer this Conroe location the best. Staff is always friendly and welcoming. Keep up the great work!
Comment from Kristi R. of Quick Quack Car Wash - Conroe Business Manager ... Phone number (936) 828-4892 Get Directions 3422 Fm 1488 Conroe, TX 77384
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