German High Tech

The evening before my scheduled surgery, parked at a drug store, my Mercedes failed to start, everything frozen. Several people and two tow truck drivers failed to get it started or towed. I had met Brian before so I called and got Tracy, the Service Manager. I explained my dilemma. He was just closing but said he would wait to see if I was successful getting car towed. Things worsened and I was freezing. Tracy said he would not leave me in the dark, he would come and got things sorted out. His concern, knowledge and ability was immediately displayed as he examined my car, spent quite awhile calling to get a tow to come as it was late evening, After hours of standing in the cold I was so impressed with his ability to get things sorted out. I had the surgery and Tracy called me the next day to explain what the problem was and to give me a quote and timeline for completion. Excellent facility.
Sandi A

My 2004 Audi TT 3.2 Quattro developed a crank / no-start situation, with an EPC dash warning light (which points to a LOT of possible causes). These guys quickly diagnosed it as a fuel pump issue. The price was exactly what I expected, they did what they said they were going to do, and they kept me informed the whole time. When the work was complete, I picked up the car and it runs better than ever (and no EPC dash light). I couldn’t ask for better service. Thank you for your professionalism, you have a new repeat customer.

We had a great experience with Brian at German high tech. We felt he was very fair and honest. We thought we might need rotors on the front and back but it turned out we didn't need back rotors and so didn't need to replace them and were able to save some money. I also love that we were able to get in and out in the same day and everything was ready to go when we arrived. I also love how close they are! I will definitely be taking my car back there.