Address: | 17830 N Fwy Service Rd, The Woodlands, TX 77384, USA |
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Postal code: | 77384 |
Phone: | (936) 776-4610 |
Website: | https://www.bmwofthewoodlands.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb |
Monday: | 9:00 AM – 8:00 PM |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 7:00 PM |
Sunday: | Closed |
Excellent experience! Joseph Swinney went above and beyond
Joseph provided a first-rate shopping experience. From the start, he sought to understand what I was interested in, quickly found multiple options, and, in the end, found exactly the car I was looking for. Throughout the whole process, there was a clear line of communication with no surprises. His professionalism, deep BMW knowledge, and no-pressure approach made this an excellent experience. I highly recommend Joseph and BMW of The Woodlands.
I enthusiastically recommend BMW of The Woodlands service. My service experience is consistently superior. Jeff Whitaker has been my service advisor for over 10 years. Jeff delivers top of the line BMW customer service. For every appointment I schedule there's a loaner car available. My drop-off and pickup wait-time for my car is never more than 15 minutes. And, most important my car is always serviced perfectly and performs like the day I bought it.
Service Dept Review: I just want to reassure anyone who is contemplating purchasing or having their BMW serviced at BMW The Woodlands, that their service department is outstanding. Ive had the most exceptional, professional and timely service, including once getting a loaner car that was even more exciting to drive than my own. Rodney Field is trustworthy, straightforward and knows these vehicles inside and out. Everyone I've encountered here is first class. I always leave feeling respected and happy with my experience. I love my new BMW, and I feel that BMW of The Woodlands has elevated my experience to all that I'd hope it would be.
Just wanted to add that my salesman Steven Hill is Exceptional! Didn't know buying a car could be so exciting and fun!
SERVICE REVIEW - I did not purchase my BMW from this location, however when I needed it to be serviced this is where I brought it. The process from start to finish was absolutely perfect. I was able to schedule a same day drop off online. Once I arrived, my original service advisor had a family emergency and was no longer available. JEFF WHITAKER gladly took my case and helped me address all my issues. He listened to my issues, took notes on the car and explained the process of getting the car looked at and repaired. He informed me about the process of my extended warranty and how the process works and what to expect so I had no surprises. He gave me a surplus of information about what was going on with my vehicle and about some routine maintenance that would be needed in the future. At no time did I feel pressured or unaware of what was being done. He provided me cost and worked hard to get me the best prices. He offered to help figure out transportation if I needed to or from my vehicle and treated me with such respect. I have never had such a pleasant experience with a service department as I did with Jeff. The entire Woodlands staff was very welcoming and helpful, however JEFF truly went above and beyond. Will be going back to him for all of my needs and this location when I am ready for an upgrade.
Overall the experience was great here. I stopped by at Houston dealership before going to the Woodlands. Though those dealerships were good too but I'd definitely recommend Woodlands over others in terms of inventory and customer services. I knew beforehand which car I want to buy but still expected it may take a while to seal the deal as car shopping is never easy and I did not talk about the prices beforehand. However, the whole process there was pretty seamless and I started signing papers after 40 minutes of arriving at the dealership. Mike, the client advisor, was patient and he took significant time to walk me through various functionalities of the new car. I heard BMW customer services is one of a kind but now I'm really experiencing that by myself now. I stopped by at the dealership for some technical difficulties and they were happy to assist me on every single item. They also called me few times to follow up if I have any further questions.
The only other service I'd really appreciate from the dealership is complimentary car wash. I know some dealership offers it. Though I don't think it's a negative point that the Woodlands dealership doesn't offer it, but it'd be great if they had it here.
BMW of The Woodlands has an extensive pre-owned BMW inventory including many used BMW deals. Check out BMW of The Woodlands to find the perfect pre-owned BMW for you. Check out BMW of The Woodlands to find the perfect pre-owned BMW for you.
Searching for pre-owned BMW vehicles for sale in The Woodlands, TX? BMW of The Woodlands features a vast array of pre-owned BMW models. ... (936) 776-4610 to schedule ...
BMW of The Woodlands - 17830 Interstate 45 South, The Woodlands, Texas 77384 - Rated 4.5 based on 260 Reviews "I made a service call for an i3 and...
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The staff at BMW of The Woodlands take our reviews very seriously and can assure you these are not the standards of service we strive to provide. If you would be willing to give us another chance, please reach out to our General Manager at (936) 776-4610.
BMW Of The Woodlands 17830 Interstate 45 South The Woodlands, TX 77384 (936) 776-4610 30.198608 -95.456589 99486 252
(936) 776-4610. OPEN - Closes at 08:00 PM. ... At BMW of The Woodlands, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle ...
Check out 460 dealership reviews or write your own for BMW of The Woodlands in The Woodlands, TX.! Cars for Sale ... (936) 776-4610. We would appreciate the chance to turn your experience around.
BMW of Houston North in The Woodlands sells and services BMW vehicles in the greater The Woodlands, TX area. View inventory, schedule service, or give us a call at (936) 776-4610 today!
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