Generator Authority

Had a wonderful experience. Everything went smooth once the Generator arrived. Guys did a very professional job with the install, really cleaned up well and were very courteous. No complaints here.

I just recently had Generator Authority in Azle, Tx complete installation and start-up on a Generac 24kw system. Yes, I had to wait several months for the supply system to produce the generator, but don’t know of any other systems not experiencing the same supply problem. My experience with the company has been friendly and “top notch” in every way. The owner gave me a personal tour of their new operations area. The office manager always explained what my current status was. The crew was courteous, professional, and very experienced. Installation took one day. The start-up person was knowledgeable, and answered all my questions. I feel ready for outage situations should they occur. Very pleased. Highly recommend Generator Authority in Azle, Tx and the Generac products.

It has take a while due to the situation of the times and supply chain issues, but well worth the wait. I started this process last July and received my install here the end of March first of April. The install has been seamless. The Generator Authority folks know their stuff and have done a fantastic job, I will recommend them to everyone I can. No other service out there better and knowledgeable about installing generators.

Although the wait seemed long from ordering to installation I understand the demand for generators was huge, so know I got mine as soon as it was available. The whole experience was great! The men who came to do the electrical found some wiring in my panel that was really dangerous & could have easily burned my house down so I'll always be grateful for the thorough job they did in checking that everything was wired right & would interface with my generator with no problems. My house is all electric so I had to have a propane tank installed before they could install the generator, but even then they worked with me to be sure all was ready and right. The man who came to do the final hook up & start up was very thorough explaining to me (& thankfully my son who came for hook up day) just what would happen, when the power went off. In early Dec. our power was off for about 3 hrs. & my generator kicked in within a few seconds & ran until power was restored -- just like they said it would. I'm on oxygen all the time, so this was super good for me. I couldn't be happier with my Generac and the people who did each step of the installation. Highly recommend the whole company.