Address: | 2406 E Randol Mill Rd, Arlington, TX 76011, USA |
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Postal code: | 76011 |
Phone: | (817) 469-9100 |
Website: | http://www.allamericanballoons.net/ |
Monday: | 11:00 AM – 3:00 PM |
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Tuesday: | 11:00 AM – 3:00 PM |
Wednesday: | 11:00 AM – 3:00 PM |
Thursday: | 11:00 AM – 3:00 PM |
Friday: | 11:00 AM – 3:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Great product! Dependable service. Everyone is as helpful as possible. Samantha and Cindy are our besties 🥰.
Samantha and Cindy have the best customer service in the Universe!! 🥰🎈🎈🎈🎈🎈🎈🎈🌠🌌
-Balloon Me Pretty
UPDATED REVIEW:
Took a few emails before they got back to me. I thought I was being ignored. I was emailed a sincere apology and she took care of the rest of my refund that day and now my order history shows which items I was refunded for. She also let me know how important my business is to them so I will order again in the future!
Original review:
I ordered online (2-3 weeks ago). They do Not give updates to order. They do Not give tracking for order. Then I received a small refund with not explanation for what it was for. I received INCOMPLETE order with NO packing slip. MISSING several items, refund didn’t come close to matching up with missing items. I’ve emailed company multiple times and called. No response to date, been 2-3 weeks. No I will not order again nor would I recommend anyone else order from them.
The staff at All-American Balloons has the best customer service that I have ever experienced within our industry! They are not only interested in selling their balloons, but also taking care of their customers, and establishing a personal relationship with their customers. I will continue to use them as a vendor for balloons as much as possible due to the care and accuracy that they display when fulfilling orders. No matter what our questions have been , no matter how busy they might be, they always take their time to be thorough and very detailed in answering all questions that we have had. The owners of this business have done an outstanding job of putting quality people in place to execute their systems! Thank you all so much for all you do in order to make our business successful!!!