AEON SYSTEMS

Our church had been a customer of two of the large national fire and alarm system providers enduring their many mergers and acquisitions and divestments. We sought proposals from several companies in 2018 to determine if better options were available.

Aeon Security was selected, and we have only had the most positive experience with Aeon's services from the initial and follow-up sales and needs assessment visits, through the installation itself, and to post installation service when needed.

We do not make purchasing decisions based solely on the lower bidder mentality. Cost is a factor, of course, but more important is the detail of the proposal, the flexibility to address our unique needs, the technical expertise and resources, and the availability and accessibility after the sale. Aeon has served us well in all these areas, and was quite competitive in the cost.

Our church has had 4-6 construction additions or remodeling over its existence, making it difficult for any provider to trace all the wiring and control panels for servicing, let alone taking over an existing system. Again Aeon excelled - and they were able to determine the cause and correct a pre-Aeon installation issue we had with our intercom system.

Several months after the switch to Aeon for our fire and alarm system. we contracted with Aeon to install 14 security cameras in our building. Again, we have had total satisfaction with their product and service.

Thank you, Greg, and your Aeon team for its service attitude and culture.

I chose Aeon based on reviews and so glad I did. They are very knowledgeable, and installed exactly what I wanted even though it was not standard. They had to research to be able to give me what I needed installed. Aeon was prompt, efficient, personable and reasonably priced. The service didn't end with the installation, but continues when I have questions, I always get prompt and courteous answers. Definitely a five star experience.

I got 2 bids on a camera upgrade. Gregg's bid from Aeon systems was $900.00 and Ming;s bid in Richardson was $1390.00. I saved $490.00 and the upgrade was super H D Platinum series! Those guy's at Aeon are awesome! The best thing about Greg and his crew, is they are honest!

Super friendly and great service. I am an ex-information technology person that loves to do this type of stuff myself. I had been researching security camera systems for about a month, almost taking the online order route. The best decision I ever made was having Aeon Systems come out for a bid. They proposed better equipment with a better warrantee. The bonus... It was way less expensive than the equipment I initially proposed. They did carry the equipment in my proposal, and lead me to something better and less expensive, that says a lot. They also take care of any service, even giving you loner equipment so your system stays up. You don't get that ordering online. My system is working flawlessly, but glad it is an option. Since they are a local business, you can develop a relationship without having to deal with someone different all the time. I really had a great experience and will continue using Greg and the crew as my security experts. Great job guys!

Long time customer of Aeon. They are first class. Gregg and his team are caring, interested in their clients and take excellent care to keep you happy. Just put in a new system and I am impressed! Love using all the new features and adding in the smart phone to have a lot more flexibility. Thanks Gregg and Brad...you did an excellent job!