Address: | 10353 Alta Vista Rd Suite 651, Fort Worth, TX 76244, USA |
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Postal code: | 76244 |
Phone: | (817) 753-0872 |
Website: | https://www.wilsonhomeservices.com/ |
Monday: | 7:00 AM – 7:00 PM |
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Tuesday: | 7:00 AM – 7:00 PM |
Wednesday: | 7:00 AM – 7:00 PM |
Thursday: | 7:00 AM – 7:00 PM |
Friday: | 7:00 AM – 7:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Adam was professional and thorough. He inspected my entire plumbing system and made some helpful recommendations - not just looking for ways to make a quick buck. Jorge tuned up my HVAC and was similarly great. Helpful suggestions and thorough work.
I would highly recommend Wilson Home Services. I called at 8am, they had someone there by 12:00, and the problem was fixed by 2:00. Their service was very professional. They quoted my work in 15 minutes (relatively simple scope of work), and the price was very reasonable.
They are an all around great company to hire.
Wilson has been great the last two times I’ve had them come out. Lyle and Josh did a great job fixing our plumbing issue and were great guys to deal with. Dan came out to check our furnace and was wonderful as well. He made meaningful comments but wasn’t pushy about selling us anything.
Wilson Home Services was terrific for us. We had trouble getting a faucet set from a local supply store (it was 8 days late), but Wilson worked with us (Jennifer was really helpful and daily kept making a spot for us on the schedule in case it came in). When the faucet set finally arrived, they were here on the double. Lyle and Josh took us through each step, gave us a more-than-fair estimate, installed a second faucet for us, and made two bathrooms function (and look) so much better! Their work was performed in a timely manner and professionally. We highly recommend them.
I am SO glad that I hired this company to install my new air conditioner and heating system. If I could give them 10 stars I would. Let me tell you why:
I have an old house. The central heating and air had been shoe-horned into a crawl space behind a 2nd floor bedroom. I had been limping the old system along for years, adding R-22 in greater and greater quantities every year, trying to avoid the inevitable. This year it quit for good just 2 days before Memorial Day weekend. I was horrified. I knew what a nightmare the installation was likely to be. I read review after review, looking for a company that would do a first class job under difficult circumstances without breaking the bank. Wilson Home Services came out, took pictures of the old unit jammed into the 2nd floor crawl space and gave me a quote that was much better than I expected under the circumstances. Further, they told me that they could get it installed almost immediately, the Friday before Memorial Day. Between the price and the delivery date I took a chance and gave them the go-ahead.
They showed up as promised at 9:00 AM. The job was extremely difficult, but that crew worked like crazy all day and well into the night, dismantling the old unit, pulling it piece by piece out of that tiny space and getting the new one into place. At one point Luke even offered to pay for our hotel, as there was no way we could return that night with the crew still working! (AS we were staying with friends, I thanked him and declined.) That crew stayed until 2:30 AM to finish that job the Friday before Memorial Day! They not only replaced the furnace and A/C, but noticed the beat up condition of the copper tubing and plenums and replaced those as well at no extra charge! To summarize my experience with Wilson Home Services, this is a company that promises a lot and delivers even more. And despite the obstacles, they REFUSED to give up and go home until the job was done and done better and more completely than I expected. We returned the very next morning to find the home cooled down to a lovely 72 degrees, a 10 year warranty on the A/C, a 20 year warranty on the furnace and a 2 year labor/workmanship warranty on the installation and entire system.
I would recommend this company to anyone!
Update on 8/10/20 - These guys continue to exceed expectations. My thermostat began losing power (screen going black) intermittently. I called Wilson and thought I was going to have to replace it. Justin came out, determined that it was the drain pipe backing up and killing power to the unit, blew out the pipes (a bunch of white sludge came out) and - when I told him that I had had problems in the past with losing refrigerant - checked the pressure in the system and verified that I am NOT losing refrigerant. Cost for the service? $0.00 This is one of the few "Maintenance Plans" that actually does MORE than I expected!
Once again, I cannot recommend this company enough. When my neighbor's AC went out, I recommended Wilson, he went with them and has had the same type of experience as me.