Texas Department of Public Safety Driver License Mega Center

Even though I didn't even get my new license, I still give them 5 stars. They were professional & efficient. I wish I could have gotten the name of the gentleman who helped me because he was so nice.

Driving instructor was rude to my child and had a second instructor in the back seat that laughed at his snide remarks during the test. Instructors name was William. Otherwise all other staff was kind and courteous. Further, if a 16y/o fails their driving test, please give feedback to the driver. It would also be a nice gesture to discuss with the parent. Unfortunately, this instructor seemed to be training another person to be unprofessional and not have the new driver's best interest in mind. Helping send safe drivers onto the roads should be the ultimate goal. Remember, these are children, have some compassion and help them become safe, confident drivers.