Whataburger

Whataburger serves amazing food. Yes, you have to wait longer for your food, but the food is fresh and quite tasty. However, in my experience, service can be a problem. For instance, at this location, while they charged me for cheese, they forgot it.

In my opinion Whataburger has the best breakfast in the fast food industry. The only thing I don't like from their breakfast is the honey butter chicken biscuit which is weird because I love chicken but every thing else is delicious

I've been to this particular location on several occasions in the past two months. I must say I'm glad they have opened the sitting room inside albeit w/social distancing. The service is a good, as they make sure to make it right. On two occasions, I ordered my fries ? with no salt but after I picked up the carryout, it was loaded with salt. On my next visit, I informed the manager and he made me a fresh batch with no salt. On another occasion, I did not want cheese ? added but it was. A few days later, I passed by and informed them that I had been charged for 3 cheese slices, on my receipt. One of the managers in duty, went ahead and made me a new order just as I wanted. I might add that's good service. Making sure your customer's order is prepared and packed as per instructions given. And if there's a mistake made, to be solution oriented and make it right for the customer. That's good business ?