Address: | 5752 Sapphire Pool Trail, Fort Worth, TX 76244, USA |
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Postal code: | 76244 |
Phone: | (817) 980-0270 |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 4:00 PM |
Sunday: | Closed |
Thanks so much to Taylor and Billy for replacing my windshield so fast! I needed it done asap and almost went to safelite for ease. As a small business owner myself, I really wanted to use a local company. I’m so glad I went with Family Auto Glass and will definitely be referring them to everyone I know!! So easy to work with. You won’t make a mistake working with them!
This is the second time I’ve used Family auto glass. They did such a good job with my vehicle , I referred Taylor and his technicians to my daughter. They did another phenomenal job and are very knowledgeable, professional and personable. They have provided me and my family with excellent customer service and if I need another windshield replacement, I will definitely use them again.
I called Taylor with Family Auto Glass one hour before the business closed not knowing if I could swing by the business or set up a future appointment with them to get a cracked windshield repaired. Taylor went above and beyond and I was close enough that he swung by my place after the business closed and made the repair.
I would highly recommend Family Auto Glass to anyone that needs their windshield repaired/replaced. Point blank, Taylor's customer service was top notch, there's absolutely no reason to go anywhere else.
Review
I called Family Auto Glass Windshield Repair to inquire about getting my windshield replaced due to a growing crack on my front window shield. I spoke with Taylor and right off I knew he was the one I wanted to do business with. He was so kind, very customer service oriented and a man of integrity. We arranged an appointment, he came to where I was, replaced my windshield and did an “EXCELLENT” job!~I am so very pleased with his work!👍🏾He even put my vehicle sticker from the old window shield on my new window shield for me which was a perk!~I wasn’t sure how to do that myself without tearing it.😊 Thank you Taylor you did a “Phenomenal” job!!~Thank you also for your professionalism, your kindness and for being a man of integrity.~You are simply one of the “BEST” in the business.~May God continue to bless you, your family and your business, continually.🙏🏽
Sincerely,
Ms. Green
*(Very Happy Customer)😇
I broke the rear glass out of my truck last Saturday, and after calling several places, I stumbled across Taylor at Family Auto Glass. Within a few minutes of talking with Taylor, I knew he was the type of person that I like doing business with. He was at my house the same day he was able to pick up the replacement from his distributor, and gave me a fair price.
I sat and talked with Taylor for the two hours he was my house about business, customer service, and life. I quickly recognized that he understands that the quality of work provided is key to the sustainability of his business, and considers it a direct reflection of himself. I was thoroughly impressed with his knowledge of customer service and how to treat people.
I can't say enough good things about Taylor. He knows the technical aspects of his job as good as anyone, and understands more about human relations that a lot of professionals in corporate America. Thank you Taylor!