Golden Rule General Contracting & Roofing

I must spread the good news every where!!! I didn't know the name of this company was called Golden Rule... and after my 1st conversation with Bryce, I see why. A leaky roof caused damage to the the inside of my mom's bedroom. This caused repair to be needed to the drywall, and carpet. After assessing the damage, Bryce let us know that the work would be completed within a matter of days. My mother is in her 70s, a paraplegic, and is also deaf--and she lives alone (for the most part). Since she spends all her time in either the bed or wheelchair this type of work required some major adjustments, and accommodations! The biggest challenge was the disassembly & re-assembly of her pressurized air mattress bed -- into another location while her room was being repaired -- then back into the room when work was complete. Bryce offered to take a look, and see if it was something he could do. Low and behold, IT WAS--so, HE DID IT! This was an immense deal because tending to my mom, from afar, my biggest concern was how this task would get handled. Bryce swooped in like an angel from heaven, and took care of this matter--which wasn't part of his job!! It is NOT in the description of a contractor and roofer to get involved to this magnitude with a client's affairs. These issues are the responsibility of the client to resolve before work begins. However, Bryce truly walked out the Golden Rule, {do unto others, as you would want done to you}. He treated my mom, as if it was his own mother, in that he saw to ensure that work was done swiftly, efficiently, accurately, and he did it with grace, a smile, and you could definitely feel the love he had to get the job done for my mom! And the clean up afterwards, was spot on!!! My mom did not have 1 single whisper of a complaint during this entire process, and the work at the end was fantastic. In addition to all this -- because my mother uses a lift to be supported in & out of the bed, etc -- it was important to have ease of movement using the lift in her room. After approval from the homeowner was received, we were able to get laminate flooring just like in other areas of the house!!! Bryce scoured the city for the perfect laminate to match the other areas of the house, which took another 2 days, but we definitely did not mind. All in all for all the work done, this project was completed within 5 days!!!
I am ETERNALLY grateful! And I will recommend Golden Rule General Contracting & Roofing to any and every person who needs any type of work of this nature done!!!!
This was the PERFECT job, assigned to the PERFECT contractor--Bryce--at the PERFECT time!!! It was truly a DIVINE appointment!
Captions...
**The 1st four pics are the damage b4 any work was done -- although it's not zoomed in, you can see the carpet on the floor.
***The 5th & 6th pics are the laminate flooring in the living room -- that we were trying to match.
****The last 4 pics are the finished work in the bedroom.

I want to personally thank you and your team for the recent works completed on my home. What started out to be a COMPLETE NIGHTMARE soon became the most seamless process despite challenges! I woke up to my home completely flooded due to a valve failing on my water heater. Randy and team were at my home within the hour along with a full water mitigation team. He assessed the damages and assured me he would take care of everything. The initial response from the insurance company was not expected and shocking however Randy said a word of prayer with me and assured me that everything would be ok. After months and months of back and forth with the insurance company 90% of my home that was impacted by the water was fully replaced. I went periodically back to my home and was surprised that a $50 bill my teenage son lost years ago in his room was left on the kitchen table. I appreciate the professionalism and the honesty that each person employed by Golden rule exemplifies. I would 10000000% recommend Randy and team for all of your needs.

Randy and the crew at Golden Rule are amazing! I have been a satisfied customer since 2015. Randy went above and beyond to make my experience a great one. Even when the insurance company didn’t want to cooperate, Randy connected me to the right people and we got it done! Great work from great people!
Signed,
A Lifetime Client

I've used Randy and his team at Golden Rule multiple times on two different homes. Randy is the most honest and trustworthy contractor I've worked with. He always goes out of his way to do what it best for the customer. The first time I used Golden Rule was on a roof replacement that was necessary in order to sell our house. The insurance company denied the claim and Randy led us through the process of appealing the decision. After over 6 months of fighting with the insurance company they finally paid. Randy worked with us to make sure the new roof was on before closing on the house, even though the insurance company was not timely in paying. On our next home, I noticed the wind had blown off some shingles on our roof and our shed. I contacted Randy mid Friday afternoon and he had the roof repaired within 3 hours. He knew it was going to rain over the weekend and adjusted his plans to get the repair done before the rain. I would highly recommend Randy and his team to anyone needing a new roof or remodeling services.

Working with Randy was great. I had a VERY specific vision of what I wanted the space to look like and Randy and his team were amazingly accommodating. In the planning stages we were in constant communication. They worked in all the details we discussed and the final product is exactly what I wanted.

Note that this is not some big contracting company. It is just Randy and his subcontractors, so some things took a little longer than expected but because this was an aesthetic project and not some kind of emergency work we were fine with the minor delays.