Address: | 1501 William D Tate Ave, Grapevine, TX 76051, USA |
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Postal code: | 76051 |
Phone: | (817) 488-7100 |
Website: | https://freebirds.com/ |
Monday: | 10:30 AM – 9:30 PM |
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Tuesday: | 10:30 AM – 9:30 PM |
Wednesday: | 10:30 AM – 9:30 PM |
Thursday: | 10:30 AM – 9:30 PM |
Friday: | 10:30 AM – 9:30 PM |
Saturday: | 10:30 AM – 9:30 PM |
Sunday: | 10:30 AM – 9:30 PM |
I was having a decent somewhat stressful day, and had a long drive and needed some food. So I stopped in at this location to be greeted with the most wonderful and inviting energy anyone would want to receive when walking into a place! Not only that, but the customer service was A1 like A1 steak sauce, just amazing (if you’re into steak lol). I’ve been to freebirds lots of times over the years, and this was by far one of the best experiences I’ve ever had. Cali made not only my day and night but also a lasting impression on what customer service should be like! If you’re ever in the area please please please stop by and get some GREAT FOOD & EVEN BETTER ENERGY! Ask for Cali when you come and she’ll get you right! Peace and Love y’all!
Love love LOVE the food here!😋🤤 Never have I ever been disappointed with the food here! Great friendly staff who works here too!
This is a great burrito place. This store was a bit smaller than most Freebirds, but still had adequate seating. They did not have the wall of foil art that is normally in the stores that I have been to before. The food was good and the staff were pleasant.
As someone who was in this industry as a GM for years I recognize when customer service is natural for someone. Callie at this location is by far one of the best managers I have come in contact with. Not only was she upbeat, personable and solved my problem, her team seemed to be exactly the same. I would definitly come back to this location.
As I park and walk in, I'm greeted by an olfactory sensation. Quiet day for the location, though I don't mind, it gives me an opportunity to socialize with the lovely associate who proceeds to make one of the most delicious super-monsters (not on the menu, order when it's slow, be respectful of the time it takes) and very upbeat chat as we proceed down the service line. Thank you again, was like meeting an old friend you haven't seen in many years and it being like time hadn't even passed. Cheers!