Life Storage - Austin

Very reasonable and convenient.

My experience w.Life Storage began very nicely. I hada service dog w.me and Susan S. and another employee kept saying how beautiful my service dog was. I was never told she could not come on the property til after the 3rd, month of service there. Thenon one day after work I noticed a man w.a brown van dealing drugs on the premises. Then on other days I noticed customers were sleeping on their storage units. One man that rents from there goes into an empty unit and is using the restroom.w.the door open to the unit. This is an ongoing thing. Susan's seems to favor certain customers and us quicke to accuse others of doing these type of things on the premises. I was accused myself of living in the storage. When all I would do is go back and forth to there, to or from work and get my things needed for the day. I was harassed in a rude manner by Susan S.to vacate the property for having my service dog and sleeping on the premisses.When I was truly not doing so. Iam planning to take further action. Due to the fact that I made my payment for the month and still had til the 12th, of May, 2020. I will never refer anyone to Life Storage or this particular location:4515 South Congress Ave./ Austin, Tx.78745.

Very courteous and proffesional .
Amanda Oliva answered all my questions and was very helpful.
I would highly recommend Life Storage to anyone looking to store their property

Bob the manager was fantastic and took care of everything I needed. Been a Life Storage customer for about 4 years and every manager and assistant manager at every location I’ve leased at has been similarly fantastic and caring. This company seems to attract really great workers.