Kia of South Austin

• Jennifer Medlock
  
  
  (June 17, 2020, 2:06 pm)

  Arturo at the service department was great. He took good care of my car, explained what needed to be done sooner than later, got the work done, sanitized the interior of my car, and got me out of there in a decent amount of time. The customer lounge was comfortable and clean with seating spaced apart for social distancing.

• Gabe and Day Reid
  
  
  (June 15, 2020, 5:22 pm)

  My husband and I worked with Esteban who was very patient, well experienced, personable and helpful. We purchased our 2018 Kia about 2 weeks ago and have not had any issues. We test drove 2 different vehicles which felt pretty reliable and safe.
  
  The only thing I didn't like are the sneaky non-advertised add on fees such as the extended warranty and other mandatory additional fees if you decide not to buy it. This should be made transparent and/or optional. This wasn't the fault of our salesman however the way the dealership chooses to run things. At the end of the day it's business, but there vehicles are reliable and customer service pretty decent despite a bit misleading.

• J. David U
  
  
  (June 12, 2020, 7:58 pm)

  Found a good deal on a used car there. Our salesperson Sara was great! No pressure, just answered all our questions or found answers when she needed to. Overall, very happy with the experience.
  
  I will say to pay attention to ads that mention additional dealer charges. They're real and can add a couple thousand dollars to the advertised price. It was almost a deal breaker for us but the sales manager worked with us and we met somewhere in the middle. I'd be comfortable buying another car from this dealership.

• Courtney Davis
  
  
  (June 9, 2020, 3:00 pm)

  Good dealership easy process bought a 2008 Chevy Malibu cash. Staff was friendly and helpful and Sarah was really great would recommend. My car had a minor issue which was the starter needed to be replaced but I’d say that’s fair considering the age of the car. Starter got replaced today and it runs like a champ. Great doing business with you all, it’s hard to find a trustworthy dealer in Austin but I believe I found one with these ladies and gentlemen.

• Miya Querida
  
  
  (April 23, 2020, 1:40 pm)

  Great time! Andrii and Daniel got me a great deal on used Kia Soul! If your looking to buy a good new or used car I’d say ask for them. Daniel even gave me mats for my new car! ????????✨ 10/10 would recommend! *also you should look at the Telluride*

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