JCPenney

I went to chuck out some jewelry on black Friday. There were 3 ladies working the department. 1 was helping a customer. The other 2 ladies sat and chatted for a while before 1 said she was leaving for break. The lady that was leaving for break decided to ask if I've been helped a we made sure contact as she passed me. She did help me with pricing and purchasing my earrings once I had her attention. 5 stars would be offering service once a customer shows interest in anything in the department. The customer can always say they don't need the assistance if that's the case. But offering assistance and chatting with coworkers instead can cause missed sale opportunities. I love my new 14k earrings though! 🙂

Store was practcally empty, but very clean and organized. Found what l was looking for. Down side was my Penny's card would not work and calling the number did nothing to fix the issue.

Thank you to associate David the cashier who helped me find a great price for a dress without a tag! He went out of his way to go and look for a similar dress I needed for my little girl back to school event. More associates like David please at the Tech Ridge store in Austin Tx

This JCPenney’s always has a great selection of men’s women’s and children’s items. The staff is always friendly and willing to assist you. When I went in today I could not find my size in blazer and the staff was more than willing to search other JCPenney‘s and give them a call to reassure that the item was there, awesome service will be a returning customer.