Address: 8721 Hwy 6 N, Houston, TX 77095, USA
“Brad Mauser And his team are very fabulous to work with. Thanks a million.”
Address: 408 W Parkwood Ave, Friendswood, TX 77546, USA
“I had an emergency regarding a family member and needed to get money to them asap. I went online and noticed (for the first time) that I could use bill pay and "pay a person". I completed everything and the family member activated from their end via text.(what a great idea!) Tried to send the money and was locked out of my account b/c the amount was "over the limit". The problem was that the limit is not listed when attempting to pay; nor whether the limit is per transaction or per day. I called my branch 3+ times and the phone just rang and rang. I left it ringing on each occasion for at least 5 minutes. When I originally went to the "pay a person" feature, it stated the cutoff was 3pm. I had been trying to call South Shore branch since 2pm. I then tried to call the Galveston branch...same result...ringing ringing and no answer. I then called the branch in Pasadena (according to google). Beatrice Ramos answered! What a great young lady, very professional; after telling her the issue, she went out of her way to help me. When she realized she would need to email someone, she promised to call me back. She did! Although there was some miscommunication, she realized it and told me she would call me back. Instead I got a call back from her Supv, Sharon Brown. Again, what a great young lady! She then informed me that she was actually from the Friendswood branch-my call must have been forwarded to their branch. She tried her very best to help me reach the cutoff time of 3pm. Unfortunately with all my time trying to contact South Shore branch and then the Galveston and Texas City branch, it was literally 1 minute past 3pm and once the problem was solved and I was able to make the payment to my family member, it was too late for the family member to receive the money on Monday (this being Friday). Too bad I spent valuable time trying to reach my branch/ Galveston/ Texas City branches. I just want these women (from the Friendswood Branch) acknowledged for the care, concern and professionalism in dealing with "my emergency". They may not believe it but, I will remember their concern on this day for a long time. great job Ladies!”
Address: 19323 Hwy 6, Manvel, TX 77578, USA
“My first time opening a bank. I am so pleased with the customer service no one is lieing to me or trying to get over on you. Plus they are and make you feel more relaxed then a regular bank. Trusted completely for me. ”
Address: 1406 W Main St, League City, TX 77573, USA
“There is nothing more to it. Local Galveston County businesses are the best way to keep our county's economic growth going strong. For it is all of us who love Galveston County, so let's be loyal and support our own lives here as neighbors. This is my first priority to all of my Galveston family. I appreciate all of Hometown banks dedicated, experienced specialists from customer service to financial services staff. God bless you all! ”
Address: 15900 Stuebner Airline Rd, Spring, TX 77379, USA
“I have an account with them, savings. Lobby personnel have always been friendly. The renovation after the flood is superb. This place looks like a European spa. Open space but cozy feel, warmth, friendly faces, very clean and chique (I can't believe I'm describing a bank lobby lol). You don't feel like there are barriers when you need to talk to anyone. I hope it stays this way. And I might add there's a police station a block away, so yeah it's safe.”
Address: 8811 Farm to Market 1960 Bypass Rd W, Humble, TX 77338, USA
“Quick and easy, good customer service.”
Address: 3209 N Shepherd Dr, Houston, TX 77018, USA
“Go there every week for deposits, staff is very friendly, Janet always takes care of me,”
Address: 2204 W Main St, League City, TX 77573, USA
“Always excellent service. Especially patient and courteous helping my 88 yr. old father-in-law. Feels like a small town family bank.”
Address: 13150 Louetta Rd, Cypress, TX 77429, USA
“Chris is the best! He is very friendly, helpful, knowledgeable and hilarious. I love this location because they never give me any problems. I've been here a couple years now and I don't plan on leaving anytime soon.”
Address: 13250 Grant Rd, Cypress, TX 77429, USA
“My bank is awesome”
Address: 13742 N Eldridge Pkwy, Cypress, TX 77429, USA
“I came here my first time for wedding nails & toes, came back for Christmas nails lasted a month long.. & got many compliments on them.. im back today for new years nails.. always get to be the first customer here when I come.. love the environment & the lady's are very sweet.. they are so patient with me.. much needed me time at the spa, its worth every minute!! Kathy and Kina were my stylist today!!! Kathy for my nails for set powder and I changed my mind from first option and she was nice about it.. and Kina working out knots on my calves were so sore. They both are awesome ladies!!!! Recommend both of them!!!!! Kathy is very funny! Kina is very patient & does great massage & takes her time!!!”
Address: 2109 Highway 6 South, Sugar Land, TX 77478, USA
“Dear Sir, I spent 30 minutes on the phone in pure frustration with a representative who's name I did not get and lady named ****** in CC services trying to navigate the new CC online website. While I was logged off 6 times in 6 minutes. Both were untrained and unhelpful. THEN I called back and got Shanequa , WOW what a difference. She bent over backwards to help and was such a pleasure to work with. BTW she was logged off twice while we were on the phone also. I own my own business and would fight you to hire her away from you. Just thought you would like to know.”
Address: 234 W Nasa Rd #1, Webster, TX 77598, USA
“Always helpful to me. Kind and considerate every time.”
Address: 3450 FM 1960, Houston, TX 77068, USA
“This Bank has the best customer service!! Everyone is so knowledgeable with all the services they offer!!”
Address: 3605 Center St, Deer Park, TX 77536, USA
“Very helpful people from manager on down to tellers. Quick help to my questions on setting up an executorship account. They deserve a few free pizzas ????”
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