Ellenberg Russell MD

Joshua made the transition to AT&T from Verizon a very easy and great experience. The staff at this store are great- highly recommend.

Took my mother-in-law in on Saturday to get a new phone and have her old info transferred over - Will helped us and I can't rave about him enough! Took his time with her, got us all set with a phone she loves and got it up and running, and he was just generally an all-around great guy. We will definitely be returning when our phones are ready for upgrades. Thanks Will!

Amanda is a GEM! We recently upgraded our phones, and there were some questions that came up during the process which she assisted us with by going above and beyond! She made sure everything worked out for us in a professional, competent, patient, and friendly way. I highly recommend this store to anyone looking for outstanding customer service. Thank you, Amanda!

James, Will, and AJ really helped me out all three times I've been in recently to change my phone plan and trade in phone. They're very knowledgeable and were patient with all my questions!

James and Will were AMAZING! They made sure that we understood their troubleshooting process and resolved our issue swiftly and efficiently. Plus, they were so nice and friendly! We have visited two other AT&T stores in Ann Arbor, and I would definitely recommend this store for their efficient service.