The Shop VA

I got a pre purchase inspection done and it was very thorough. Like others have said their process for taking appointments and sharing the results is very smooth and easy for the customer. On top of this, the team there went the extra mile in the customer service department being very helpful with my questions.

Kelly and his team are the best in the region. Professional and quality work every time...all work is backed by their own guarantee! I never hesitate recommending The Shop! Kudos!

They have a very interesting way of doing inspection reports that I have never seen at a shop. A detailed report (with pictures!!) was sent directly to my phone so I could look at it at any time. Very good value as well. Keep up the good work!

My experience was outstanding! The logistics of their communication, via text and email with pictures and a detailed quote, was impressive. When I verbally spoke with someone, that person was friendly and knowledgeable. I did have a mechanical item that I had requested to be fix that did not get fixed. This item involved the tire pressure monitor and the alert is still showing up on the panel inside of the car. I paid $6,800 for service and would have expected this to have been fixed.

Went to The Shop after researching a tuner/maintenance shop in the area. Let me say that this shop is full service and knows what they are doing.

Sent a complete diagnostic of my issue along with everything else to check out with my vehicle. The emailed details link of the car items with pictures and descriptions were amazing. Great, honest pricing and quick turnaround. They have gained a new customer. Thanks again!