Better Kitchens & Baths, Inc.

I purchased a resale home that was still under the one-year builder warranty. The cabinets were one of the items that was included in the the one-year builder inspection. Upon the inspection by the Better Kitchen & Bath representative, I pointed out a few issues that I had noticed with the cabinets.

From the representative who did the inspection, to the warranty department manager, David, to the owner, Roger, (who contacted me directly when I emailed about the process to repair the issues and came out to the house personally to look at the cabinets and spent over an hour discussing the issues and how BK&B would be rectifying the problems) to all of the technicians who did the repairs/replacements, I have nothing but the best things to say about their attention to detail, their commitment to making all of the repairs and making sure that I trusted those repairs. In addition, all of the people that I worked with at BK&B were professional, courteous and helpful from start to finish.

In my opinion, the he true worth of a company can be seen in how they fix any issues and their customer service during the process. Better Kitchens & Bath stood behind their product and installation commitments and made sure that all of the repairs were properly completed and that I was confident and satisfied throughout the process.

I highly recommend Better Kitchens & Baths!

The design/selections phase of building a house is frustrating, but Jenn at Better Kitchens and Baths made cabinet selection an enjoyable, educational experience. Jenn flexed to meet our schedule, provided a very detailed explanation of our options and answered all our questions. BK&B is outstanding.

We had such a great experience working with Jenn at BK&B for our new build! We’re first time home buyers and the process can be confusing and overwhelming but she made it simple and even FUN! You can tell she puts a lot of thought and care into her designs and is very knowledgeable at what she does. We would highly recommend her and the team!

Building our “forever” retirement home in a pandemic with a tight budget has been challenging but working with Késa Bohnhoff at Better Kitchens & Baths has been nothing but a pleasure.

She responded to every inquiry by email and phone call promptly, and her calm, cheerful, professional demeanor created a pleasurable working relationship that eased the stress of us needing to make our builder’s timelines without blowing our budget but personalizing our production house into a more custom home.

Késa helped us make design adjustments in our kitchen cabinetry, sink and countertop selection that transformed the space while confirming to our budget constraints.

She found the perfect granite for us, that we purchased the next day at a price that we could afford.

I can’t say enough good things about Késa Bohnhoff and Better Kitchens & Baths. Highly Recommend!