| Address: | 6801 Whittier Ave Suite 301, McLean, VA 22101, USA |
|---|---|
| Postal code: | 22101 |
| Phone: | (703) 832-4000 |
| Website: | http://jennychenmd.com/ |
Dr. Chen’s precise and thoughtful work make her an excellent surgeon, but it is her empathy, care, and advocacy for her patients that make her an exceptional doctor and human being. I’m so thankful she was on our team during a very stressful time, and I’d recommend her to anyone, especially parents of small children requiring surgery.
Dr. Chen performed palate repair surgery on our 11-month-old daughter in 2019. Our daughter had a fairly large cleft and we were concerned both about the repair itself and the potential that a fistula may form or we would need follow-up surgery to completely close the cleft. Dr. Chen took the time to explain in great detail her plan for our daughter, and she never made us feel hurried. Although I was nervous on the day of the surgery, I was also confident our daughter was in great hands.
The surgery itself went smoothly, but our daughter took more time than normal recovering and eating again. Most kids go home after one or two nights in the hospital, and we went home after four nights. But we never felt alone—Dr. Chen was in close contact with us via text throughout that entire period and personally checked in on us in the recovery room on more than one occasion. Dr. Chen was also instrumental in helping us get discharged from the hospital: she helped us convince the hospitalist that our daughter was likely to recover faster in the comfort of her own home. Once we were home, Dr. Chen continued to stay in close contact with us until our daughter was eating well again and any threat of dehydration was behind us.
Dr. Chen’s surgical work has held up incredibly well. Our daughter is now 3 years old and thriving. She started speaking and saying sounds that would have previously been impossible starting just a few months after surgery. Her palate repair healed perfectly and to date she has not required any follow-up surgery. She graduated from speech therapy and is living a completely normal 3-year-old life—no one meeting her today would guess she ever had any issues.
And even today—years after she performed the surgery—Dr. Chen remains happy to answer any questions we have. After a recent accident where our daughter injured her mouth, Dr. Chen looked at a picture of the injury and eased our minds that the accident likely didn’t affect her repair area, and then found some time on her schedule for us to come in and get it checked out to make sure everything was fine (sure enough, it was).
Dr. Jenny Chen is an amazing plastic surgeon. She performed reconstructive surgery on my nose after MOHS surgery left an unexpectedly large wound. Dr. Chen was wonderful at calming me down and reassuring me that she would fix it so well that I "would not even think about it". And she was right. Her reconstructive skills are excellent and my nose looks great. I am so grateful that my MOHS surgeon recommended her. I highly recommend Dr. Chen for her proficient surgical skills combined with her empathy for her patients.
Dr. Chen recently performed an otoplasty surgery on my daughter. The decision for our daughter to undergo an elective surgery was one that her dad and I did not make lightly. Dr. Chen came highly recommended by another doctor who we trust and respect. She was thorough, took all the time we needed at the clinic to answer all of our questions and called us to answer questions that we thought of afterwards. We never felt rushed in our communication with her and she was confident in her demeaner and her abilities; she put us and our daughter at ease.
The day of the surgery Dr. Chen was prompt and went over the protocol and the procedure. She was comforting and we felt assured that our daughter was in good hands. The surgery went as explained; start to finish, we were at the Inova Surgery Center less than 5 hours. Two days later we got an unexpected follow up call from her (not her staff) to check on our daughter's recovery. Her follow up care has been incredible and we are so pleased with the results.
We highly recommend Dr. Chen to anyone who is considering plastic surgery and to any parent searching for an exceptional, skillful, caring and thorough surgeon. Our daughter is 2 months post surgery and we are thrilled with the results. The incisions have completely healed and there is no noticeable scarring . Our daughter is so happy and so much more confident. Thank you Dr. Chen!