Ourisman Chevrolet Buick GMC of Alexandria

Finally, a dealership that puts the consumer first! I will admit that I hardly ever submit a review (good or bad), but the Service Center at this Ourisman location truly deserve all 5 Stars! Huge kudos to the lane management team. Their knowledge, expertise, and overall professionalism with me was above standard! I highly recommend this service center location to all Chevrolet owners like myself.

I have been saving up to buy a car for a while now, and have also talked to a couple different salesmen. But Chris was hand down the best I’ve worked with so far. He was very personable and friendly, but most importantly he was able to address any questions I had, in terms that I could understand. Although I am not 100% ready to buy a car, I will definitely be contacting Chris when I am and recommend others to do the same.

I'm updating my previous review because of my recent experience at the dealership. My Sales Professional (Sam) was amazing. I came back this week to have some additional equipment installed in my new vehicle. Sam went above and beyond by ensuring that I had a loaner vehicle while the service was done and the very next day he stayed late that evening when I got off from work to explain the new technology that was installed in my vehicle. I highly recommend anyone that visits Ourisman of Alexandria to ask for Sam (Sales Professional). His customer service and professional expertise is top notch. I give him a 5 out of 5 stars.

If you are looking to purchase a new vehicle, I highly recommend Ourisman Chevrolet of Alexandria. The Sales Professional (Sam), Financial Manager (Chris), Sales Engineer (Daniel), and General Sales Manager were all extremely helpful, knowledgeable and professional. I completed my SUV sale within two hours to include test drive and financial paperwork. They made my car buying experience stress free and answered all my questions. I will definitely refer this dealership to my family and friends.

I just want to thank Chris McConnell for helping us with the purchase of our new vehicle. Not only did he help us find the perfect car, but he even followed up and got us some additional perks after we made the purchase. Most Car salesmen might forget about you after you've purchased the car, but not here! Chris showed us the same level of customer service before AND after. All around, a great experience.