Public Storage

• Maxine Mena
  
  
  (September 23, 2022, 5:30 pm)

  Susan is definitely amazing at what she does!!!!
  Definitely top tier customer service.
  Especially when it comes to contact and making sure everything is situated.
  Thank you so much again for all your help and conversations. Will definitely recommend!!!☺️💛

• Jay Oh
  
  
  (July 30, 2022, 7:50 am)

  SUSAN IS AWESOME!!! Go here for your storage needs!
  
  I am not normally to write reviews, but I will be the first to read them. Lately, I have been reading reviews on every company for moving/storage because I have had a pretty terrible experience since I moved here from San Antonio, TX.
  
  For starters, I am active duty military service member who was in DESPERATE need of a storage unit and immediate assistance. I looked online and found Public Storage on Armistead. This location was convenient, but of course I wanted to read the reviews. ALL OF THE NICE REVIEWS ABOUT SUSAN was 100% accurate. DO NOT believe anything else.
  
  From the moment I walked in, I could tell Susan was who I read about because she was so sweet with the customer she was helping. When it was my turn, she asked me a few questions and looked up what she could find. While she was looking, she say that I was completely distraught and decided to take a moment to ask me if I was okay. She was attentive to my needs and assured me that she would do all she could to help. She even told me that if she could, she would hug me because she knew I was having a hard time. She was deliberate in explaining how the process would work when it came to obtaining what I needed. I was able to get the storage unit quickly and at an affordable price. She was detailed in explaining the payments along with the terms and conditions.
  
  Because of her, I was able to put my mind at ease and get what I needed. If you are looking for a convenient storage unit near Langley AFB, this is the right place to go.

• Pamela Denny
  
  
  (June 11, 2022, 11:51 am)

  I had a very wonderful experience front the initial beginning. It was easy to rent a unit. The staff was very friendly and accommodating and extremely helpful. Susan was the one I dealt and she was amazing! She has wonderful customer service and truly everything was awesome! Thank you! Highly recommend!

• Marcus Bishop
  
  
  (May 8, 2022, 1:58 pm)

  I had an excellent experience at this location setting up the storage unit. Lady Krystal and Lady Susan service was beyond spectacular. Lady Susan was very thorough in her “up selling”. Being that I had all I needed and was in a rush. So much of a rush that I lost my wallet and realized that I had dropped it at the location. Called the young ladies and I could hear Lady Susan scream “here it is!”. Much appreciative of the ladies.

• Linda Mason-Brooke
  
  
  (April 12, 2022, 12:10 pm)

  I spoke with Susan about my choices she was able to share with me. She was very helpful and the location was very clean and everything in place. She showed me different options and knew her work details very well. It was a very good experience for me since I am new at this. She really likes her job and speaks in simple language that even I can understand. Thank you Susan!

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