Address: | 13470 Benns Church Blvd, Smithfield, VA 23430, USA |
---|---|
Postal code: | 23430 |
Phone: | (757) 365-0808 |
Website: | https://www.bestcleaners.com/ |
Monday: | 7:00 AM – 6:00 PM |
---|---|
Tuesday: | 7:00 AM – 6:00 PM |
Wednesday: | 7:00 AM – 6:00 PM |
Thursday: | 7:00 AM – 6:00 PM |
Friday: | 7:00 AM – 6:00 PM |
Saturday: | 7:00 AM – 3:00 PM |
Sunday: | Closed |
I was in a wedding October 7, 2023, I dropped my gown off early because I was going on vacation and wanted it to be ready when I got back. I told her I needed it pressed. The owner told me it would be $100. At that time I asked her when did pressing a dress cost so much, she replied the factory seems hard to get out. Which there was barely a seem to be seen. I was like this is ridiculous pricing so she said I will give you discount $80. I really needed and did not have time to run looking for another cleaner so she said you pay now. I did. Came back to get my dress when I got back and my cousin who was in same wedding same dress had her dress there along with her daughters so two dresses. And she had charged her $43 for hers and the flower girl dress. I called her and she said that the lady quoted me the wrong price… I said you quoted me the price, she I give you money back. I owe you $50. I went there she said I have to put it back on your card. But then give me 20 in cash and did some fake stuff with the credit card terminal and told me 30 would go back on my card, but she never let me sign return receipt even after I bought it to her attention. Guess what the 30 never came back to my card. This lady is so dishonest. I am a small business owner myself and would never do a customer like that!!! BEWARE!!!! I also called 3 other cleaners to get price I should have paid just so she know I know she over charged me.. I DO NOT RECOMMEND THIS PLACE!!!
very competent taylor. She knows what she is doing!
Always good service. Stand behind their work. Never had any problems.