Import Autowerks, Inc.

Iam very pleased with the service I receive here.

Second time I've used them and can't be more pleased with Kent and his team. Communications are always easy and friendly. They're on the right side of town (for me). I've done two oil changes there ~$225 each time. That's more expensive than my non-BMW cars for a single visit, but comparable or cheaper considering the 10K mile vs 5K mile interval. They build a history for my car. I'll be seeing them for as long as I own the car unless I have CPO warranty work that needs to be done at the dealer.

Import Auto ia a very professionall run business by Father & Son John and Kent. They get you fixed and out the door for me 1 to 2 days at the most. It is very convient to have an excellent A1 Mercedes repair shop here in Porrsmouth.

Honest and Impeccable Customer Service
I was a customer of Import Autowerks 5 years ago. Today I got my new Mercedes CL 550 serviced at Import Autowerks. Kent took the time to listen to my concerns that I had about my vehicle and assisted me with choosing the services for the vehicle. I received a phone call from Kent informing me that my car was ready. He explained my car was inspected for my concerns and for any services that was due. He informed me at this time there was nothing due at this time and explained that the noise I was concerned about was not causing any issues or a check engine light. They didn’t even charge me for diagnosing my vehicle. Because of Kent and Jon excellent, honest, and impeccable customer service I will continue to take my vehicle to their repair shop to get serviced.
and for repairs.