|Address:||1495 Oakbridge Terrace, Powhatan, VA 23139|
|Monday:||10:00 AM – 6:00 PM|
|Tuesday:||10:00 AM – 6:00 PM|
|Wednesday:||10:00 AM – 6:00 PM|
|Thursday:||10:00 AM – 6:00 PM|
|Friday:||10:00 AM – 6:00 PM|
Bryce at Fortune Auto has amazing customer service. A+
I broke a few studs on my ST XTA coilover (alignment shop over torqued them) and needed stud replacement in a hurry.
I Reached out to KW for replacement and was told there was a 3-4 week lead time. I did a quick google search and came across Fortune Auto's replacement studs. I contacted FA over the phone and spoke with Bryce. Bryce gave me the measurements for their stud kit, which ended up being a close match for what I needed. I placed an order and requested overnight shipping. Bryce sent me an invoice shortly after. The next day the package came in and I was able to repair the studs on my coilover. Unfortunately, I broke a few studs (user error) attempting to replace all of the existing studs on my coilover (preventative maintenance to be sure the remaining studs weren't stretched).
Once again I reached out to FA and spoke with Bryce and placed an order for additional studs, which Bryce was once again able to
prioritize my order and send those out the same day.
Bryce came through for me. I really appreciate it. Thumbs UP!
Super friendly and knowledgeable staff, has an answer for all of your suspension questions. Will definitely return
High quality, modular, and can be valved how ever you want. I’ve been using them for years and wouldn’t recommend anything else!
Love that these guys are local, and do it all in house. Terry and the team know their stuff and have I have personally seen the enthusiasm behind closed doors being done on their products, so the passion is definitely being poured into these products/coilovers. I've never heard of 1 complaint with their coilovers and I ask about people who have them every chance I get. Everybody I know has always said they are awesome and love them! Rebuildable coilovers at an affordable cost done locally here (I live 40 minutes from them) in Virginia? Yes please. Expect nothing but quality from these guys. Terry and the Fortune Auto team will get you going with what you need and will customize your spring rates (spring stiffness) and etc which in my opinion is a huge plus that most other companies don't offer. Very awesome company and people to be dealing with. Definitely plan on buying coilovers from them for my future projects. Thanks to all for reading my review!
The phone number for Fortune Auto North America is (877) 227-0260.
Fortune Auto North America is located at 1495 Oakbridge Terrace, Powhatan, VA 23139
The website (URL) for Fortune Auto North America is: http://www.fortune-auto.com/
Fortune Auto North America is open:
Monday:10:00 AM – 6:00 PM
Tuesday:10:00 AM – 6:00 PM
Wednesday:10:00 AM – 6:00 PM
Thursday:10:00 AM – 6:00 PM
Friday:10:00 AM – 6:00 PM