Address: | 6550 Hull St Rd N North, Richmond, VA 23224, USA |
---|---|
Postal code: | 23224 |
Phone: | (804) 276-1060 |
Website: | https://www.haynesfurniture.com/ |
Monday: | 10:00 AM – 8:00 PM |
---|---|
Tuesday: | 10:00 AM – 8:00 PM |
Wednesday: | 10:00 AM – 8:00 PM |
Thursday: | 10:00 AM – 8:00 PM |
Friday: | 10:00 AM – 8:00 PM |
Saturday: | 10:00 AM – 8:00 PM |
Sunday: | 11:00 AM – 7:00 PM |
We purchased a mattress along with the power base. The salesperson, Mr. Bill Estes, was extremely knowledgeable of the various types of mattress, explaining how they are made, and the different styles and firmness. Mr. Estes took his time in allowing us to lay on them to feel the various firmness.
He and his manager were very pleasant and a pleasure to work with.
I highly recommend Haynes furniture and Mr. Estes if you are in the market for replacing your old mattress.
Cory was awesome! He welcomed us into the store and let us have a look around on our own, no pressure (which I love!) but also was there to answer any questions we had. We were able to get the set we wanted within 5 days which for us having moved into a new house, with no couch, was perfect!
I went into the store to try and change my purchase pickup date. However, I left with one of the best customer service experiences in my 67 years life. Within 25 minutes I got my pickup date changed to immediately and got my purchase on my truck. The four Haynes employees were professional, polite, pleasant, knowledgeable and customer service focused. I left feeling important, special, valued and blessed. Thanks for the awesome customer service.
Royal Robinson Sr.
Zach was very patient and informative. He took his time even though I had visited over the whole weekend and didn’t make a decision until Sunday. He helped me find everything I needed and never made me settle once he found something that met every requirement I requested. Nicole O & Andi rang me out and explained all the final details of the financial part to me, they all were so helpful and a pleasure to talk to. Really made me happy with my decisions and was completely satisfied with their help, couldn’t have had a more positive and stress free experience. Thanks you all again
Thank you Mr Cory Taylor, being one of the newest member of your sales department at Haynes, your approach was not only professional your enthusiasm was high as mine. Cory, answer every question I asked. His help and time with my purchase made me feel like I made the right decision ! He was very kind and respectful. Congratulations to you ! And Thank you and your staff ! I love my purchase !