A-1 Sewer & Drain Plumbing & Water Heaters

• c g
  
  
  (July 30, 2020, 3:36 pm)

  Pat B. did an awesome job! He was very professional, and transparent. He was able to quickly assess the issue that I was having, and took the time to thoroughly explain what needed to be done. It’s refreshing to know that there are companies still around that operate on integrity, and I would definitely use A1 Sewer & Drain again.
  
  C. Grant

• Renee Soltis
  
  
  (July 28, 2020, 4:34 pm)

  When I made my appointment the receptionist was very kind, she listened to everything i had to say. Step one in my great experience. The technician Gregory called with an estimated time of arrival and was here on time. He too listened to my plumbing attempts to fix my problem and explained what he is going to do. Step two of my great experience. What sealed the deal for me was on completion he cleaned the area he was working, the tub was spotless like nothing happened and reminded me to close the crawl space door so my doggie would not go in there. I am very happy about my experience with Gregory. I am a new customer but I'll be using them forever. Great company and staff.

• Bill Thomas
  
  
  (July 28, 2020, 9:18 am)

  Setting up my appointment was smooth. Response time was same day and as promised.
  Type of work was repair of natural gas line. Technician called and texted (with photo) when on the way. Arrival time was exactly as promised. Technician was extremely knowledgeable & completed the job with a high level of proficiency and professionalism.
  I have used A1 Plumbing before and will continue to use their services when needed.
  I highly recommend this business & technician Christopher Boyd.

• Brandon Thomas
  
  
  (July 16, 2020, 6:21 pm)

  I have been without hot water, for about 2 1/2 weeks. That entire time, I've been waiting for another company to keep lying to me.
  This company was contacted this morning. Came out today. And the parts were available immediately, would have been done today. On schedule for the next day.
  In my opinion, this has been a WAY better experience! Pat B. Was professional, timely. Great service!
  
  Jonathan, their tech, absolute genius. Hard worker. Caring. And maybe the water heater tech, I've have an encounter with, in my life! Not to take away from the other techs. But this guy, they would even consider the guru!
  Both Pats are great and responsible. And Todd on night shift is a all around great guy as well. Patrick had a helper, who you could tell was a hard worker as well. Not even sure if he was a helper, just talked to Patrick more.
  Got the job done at any cost. Will recommend to anyone looking for anything with plumbing issues.
  Thanks guys. Means a lot to me and my family. GREAT JOB ?!

• Erica Steele
  
  
  (August 1, 2018, 12:13 pm)

  *UPDATE*
  Justin and John were sent to install the line, and were very courteous and professional. I had a few questions about the gas line, and they were very helpful and knowledgeable about their craft. They had to get access into my attic to reignite the gas water heater when they were finished, and were very insightful on tips regarding my HVAC issues. When they left, they immediately notified Sherry (their permits officer), and reminded me that now the county would have to come out and inspect the work. I was warned that the county is very hard to get an exact date and time with for inspections, and that do not schedule any inspection times with the individual, and usually show up at their leisure.
  
  Almost a week went by, and still nothing from the Inspector. Whole days were wasted waiting on someone who never showed up! However, A-1 Sewer and Drain were very understanding and sympathetic to my needs by frequently emailing and calling the county for any updates. They were finally able to get a hold of the James City County permits office - AFTER A WHOLE WEEK - to send an inspector out to test the gas pressure and fixtures that A-1 installed.
  
  After the inspection was complete, the inspector told me he wanted the fixture caulked in the crawlspace in order to give it a Pass. I immediately called A-1, and since they knew I'd been waiting so long, Sherry graciously re-routed a technician to my house to get the job done as soon as possible.
  
  David arrived less than half an hour later, and was very understanding and helpful with everything. He showed me how to tighten the gas fixture and flex hose he installed on my new stove, reminded me of the soap/water mixture test for leaks, as well as reminded me to make sure I mount the anti-tip safety bracket before the installation (we opted to install the stove ourselves to save on costs).
  
  I am overwhelmed by the courtesy, value, and professionalism A1 Sewer and Drain has provided, and my husband and I will definitely be using them for all our future plumbing needs! They have definitely earned their 5 stars!
  
  *INITIAL REVIEW*
  Robin of Truck 37 came out to give us a free quote on converting our electric stove to gas, by running a new gas line for us. He was very friendly and answered any and all questions I had about the process.
  
  My husband and I wanted to shop around for the best price on this project, and sure enough A-1 was the cheapest out of three different companies. We will definitely be using them to complete the project. I am only deducting one star (although I wish it was half) because he was about 15 minutes late to our appointed time, when he told us that traffic was not an issue.

A-1 Sewer & Drain Plumbing & Heating - A-1 Sewer & Drain...

A-1 Sewer & Drain Plumbing & Heating, located in Virginia Beach, Virginia, is at South Military Highway 516. You can use the phone number +1 757-467-0000 to contact the company. A-1 Sewer & Drain Plumbing & Water Heaters | Best Plumber in Hampton Roads Virginia A1 Plumbing...