SimpliSafe

First of all, let it be known to everyone who is considering this system that customer service can be horrendous. I called them once in the evening and was on hold for 55 minutes when I finally gave up and hung up. I called the very next day right when they opened for business hours (9 A.M. EST) and got right through. Brandon was courteous, knowledgeable and patient, even after learning that my problems with the newly-installed system were my fault. My takeaway from these two calls is that the earlier you call, the better your service might be. Second, who buys a security system like SimpliSafe without doing some basic research on the internet? OF COURSE the system will be of minimal value without monitoring! All of that is explained in detail (including rates) on their website. I found it easy to install and am comfortable in the knowledge that when I go on vacation in a few weeks, my house will be secure and that the temperature sensors, should the furnace fail (I live in northeast Ohio), will let me know with the iPhone app.