State: | Washington |
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Address: | 22177 Viking Ave NW, Poulsbo, WA 98370, USA |
Postal code: | 98370 |
Phone: | (360) 779-4799 |
Website: | http://fixautousa.com/north-kitsap |
Monday: | 8:00 AM – 5:30 PM |
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Tuesday: | 8:00 AM – 5:30 PM |
Wednesday: | 8:00 AM – 5:30 PM |
Thursday: | 8:00 AM – 5:30 PM |
Friday: | 8:00 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
My appt was set in the books about 3 months prior, there was no appt reminder and I had just remembered the day after. I called and they did confirm my appt and let me bring it the next day. Easy drop off, frequent updates about my car and service was complete when they said it would be. Picked up my car and it was clean on the outside and inside! Wow!! Looked like I just got it from the dealership! Thank you for an amazing end result, the beginning started off a tad bit bumpy.
If you need a place to go and get excellent customer service this is it. They go the extra mile, pun intended, to fix your vehicle and make it look good!
They did a great job fixing my broken side mirror. I was also shocked to find my car had been cleaned inside and out! Thank you!!
Both passenger side doors needed to be replaced in my daughter’s car. Parts were delayed, so it took some time to get it in the shop, but it was ok because the car was drivable. The shop communicated well and helped me schedule and reschedule the rental, as well as communicated with my insurance when this change had to be made.
The car looks great. You can’t tell anything ever happened. And they went above and beyond by cleaning out my daughter’s dirty car inside and out before returning it.
We had a small issue with the back door handle popping off. I called, they were very attentive and had me come in at my earliest convenience to fix it on the spot.
I rarely write reviews, but I am honestly pleased to have had a good experience during a normally stressful situation. That level of service is rare these days.