Cascade Towing

I had to call on Halloween. The dispatcher was very friendly very patient with me explaining where the car was. I didn’t have to wait long 35 minutes the tow truck driver his name was Willie. He was very pleasant, professional, and kind. I would do business with them again.

Well, folks, let me tell you about the unexpected adventure I had with Cascade Towing and my trusty-not-so-trusty Jeep. You see, my beloved four-wheeled drama queen decided it was time to throw in the towel, or should I say, the transmission.

Cascade Towing swooped in like the heroes they are, towing my finicky Jeep to the dealership with all the flair of a knight rescuing a damsel in distress. I half-expected them to have a theme song playing in the background as they gracefully loaded up my Jeep, but alas, no such luck.

Now, let's talk about the towing experience itself. I've seen less secure knots in a sailor's shoelaces! My Jeep was wrapped up tighter than a mummy, and I had to wonder if they were secretly auditioning for a Cirque du Soleil act on the side.

And here's the kicker: as we embarked on this journey of mechanical misadventures, I couldn't help but notice the sheer irony of it all. My unreliable Jeep hitching a ride on the back of a tow truck? It's like a cosmic comedy sketch, a mismatched pair destined to be immortalized in the annals of automotive history.

So, thank you, Cascade Towing, for turning my automotive misfortune into a hilarious spectacle. My Jeep may be unpredictable, but your towing escapade was a true highlight in this chapter of vehicular chaos. Bravo! 🚗🎭

What a pleasure experience dealing with this company. The Bonny Lake police department recommended them.
Also, dealing with Willie I was a bit shook up when he pulled up, but he introduced himself politely, and immediately got to work. We chatted all the way down to my house, and he gave me suggestions on what to do as soon as possible to get it fixed. Everything went smoothly once we got it fixed and I must thank everybody for everything that was done!

I locked my keys in my car, the dispatcher was very kind and helpful. Their driver was out within 20 minutes of my initial call, was very kind, professional and got my car unlocked super quickly. Highly recommend !

Someone decided to drive his van into my house. After rolling down my front yard, it burst through the french doors of the downstairs bedroom getting wedged in the door frame with half of it parked in the bedroom itself which is directly off a sunken patio. When it came to rest, there was less than two feet of clearance between the front of the van and a four foot high cement wall. When my insurance company called Cascade, they were there within minutes. I had no idea how or if they could even get the van out as there was no room for maneuvering it given its position. I could see the wheels in tow-truck driver's mind and eventually Willie came up with a plan. Two more trucks from Cascade arrived soon and using the two others as anchors, the third was lowered down the hill of the front yard, they attached the van to the cables and the train of tow trucks pulled the van out of the room, over the cement wall with virtually no additional damage to the house or the cement wall. On top of it all, everyone from the dispatcher to the drivers and the crew who came to assist were efficient and nothing but professional.