United States Postal Service

• Robert Krivanek
  
  
  (June 1, 2019, 9:35 am)

  A big shout out to our wonderful mailman. He goes above and beyond. Our neighbors just love him too

• Spaniel
  
  
  (April 30, 2019, 10:10 am)

  Seems that anything that lands in Oak Creek consistently ends up delayed . This is my third delay the package sits in Oak Creek for a minimum of 6 days . Had a package shipped from Ohio , arrived in one day and will not be delivered to Lake Geneva for at least 6 more days . Have another that has been there from Texas for 2 days and will not be delivered till the 21st . If you send any USPS First Class thru this facility it will not be delivered on time . You can call ,you can email , you will receive no response that explains or will improve service . Who ever runs this facility should be fired as this is not a new problem with this service facility.
  Oak Creek to Lake Geneva = 57 miles .
  Updated Review 01/30/19
  I have improved my star to 4 on this rating .
  The service has really improved from this facility in the last month . All my recent packages have been delivered timely . In my opinion , whatever the changes that have been implemented at this facility seem to be working . There is also a improved customer service functionality as if you send a email inquiry you will receive a response.

• Josh Heeren
  
  
  (March 30, 2019, 1:19 pm)

  A package was lost after being switched from ups, so we had to call to figure out where it was. John here was absolutely wonderful. 10/10 - would lose package again.

• Rachel Martinez
  
  
  (December 4, 2018, 12:56 pm)

  I live in Denver and sent a birthday present home to Wisconsin. The package was delayed, so I emailed USPS to see where it was in transit. The delivery of this package is 6 days past what it should have been, mainly due to the fact that it was stuck in Denver for most of the time.
  
  This post office has called me 4 times now and left 2 emails updating me everyday on where my package is. I even received the nicest apology email I've ever seen from any customer service team. The delay clearly was not their fault, but they went way above and beyond to make sure they kept me updated about my package and to represent their company in a positive way.
  
  Kudos to everyone at the Oak Creek post office! Thank you for the amazing customer service. I work in e-commerce and know plenty of post offices that I work with who could take a few notes from these guys. Thanks again!

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USPS Package Tracking

USPS. United States Postal Service. The United States Postal Service (originally called the U.S. Post Office Department, when it was completely managed by the U.S. Government before 1971) also known as the Post Office, U.S. Mail, or Postal Service is an independent agency of the United...

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