StoneCraft Studios

What an amazing company. I bought a gas insert from the so called Chimney Doctors. It has never run correctly. It would shut itself off, blow out it's pilot, smoke....etc. You name the condition, this insert had it.
I had the so called "Doctors" out to clean and inspect it many times. No change. I had other companies like Burlington Fireplace come out, no help, just an expensive vacuuming out of the unit. Had Heritage come try to fix it, again, expensive cleaning with no results.

I was finally referred to StoneCraft Studios by a Chimney Sweeper who highly recommended them. What an amazing experience. The technician cleaned the unit, painted the logs to look brand new and replaced the bright embers. He found that a rod had a little corrosion on it, so he polished that up.

He put the logs back into the insert the right way and now the unit runs better than it ever has before, even when it was brand new. And their cost for doing this was about 1/3 less than other "cleanings" that I've had done on the unit.

Seems like the original "Doctors" didn't know how to properly put in the logs and that was messing up the whole unit from the get-go.

Couldn't be happier with StoneCraft, they have a customer for life.

Excellent fireplace supplier. Great showroom, friendly, qualified staff, innovative products, talented installers, reasonable pricing.